It Service Specialist

hace 4 semanas


Madrid, España Siemens Mobility A tiempo completo

Siemens GBS (Global Business Services) is seeking an enthusiastic IT Service Specialist - Cybersecurity Compliance with a focus on cybersecurity compliance. This entry-level role is ideal for candidates with a foundational understanding of IT systems and a keen interest in diving deeper into cybersecurity topics. The position offers the opportunity to gain hands-on experience in both on-premise and cloud-based SaaS solutions, with a strong emphasis on ensuring compliance with industry standards and regulations. As a IT Service Specialist - Cybersecurity Compliance, your responsibilities will include: Assisting in ensuring that applications meet IT and cybersecurity compliance standards according to industry and company regulations.Building and maintaining relationships with stakeholders and customers to understand their specific needs and provide tailored cybersecurity solutions.Addressing customer inquiries and issues promptly and professionally to uphold high levels of satisfaction.Collaborating with cross-functional teams to support IT service management and customer support initiatives.Identifying opportunities for improving service quality and efficiency, and contributing to the implementation of enhancement strategies.Qualifications and Skills: We are looking for candidates who demonstrate: A customer-centric mindset, prioritizing customer needs in all actions.Basic knowledge of IT and/or HR systems, with a desire to deepen understanding in cybersecurity.Familiarity with IT compliance standards such as ISO 27001, NIST, and GDPR, or a willingness to learn.Adaptability to thrive in a dynamic, fast-paced environment.Strong organizational skills to manage multiple tasks effectively.Willingness to work in an international environment.A commitment to delivering value to customers and providing excellent service.Effective communication skills, both written and verbal, with clarity and conciseness.A collaborative attitude, comfortable working as part of a team, even in virtual settings.Proficiency in business-level English.What do we offer? A flexible way of working: Hybrid concept + flexible working hours to promote work-life balance. An environment where everyone can bring their whole self to work and feel a sense of belonging. A workplace that values curiosity and guarantees continuous learning, with development opportunities for both personal and professional growth. Share matching programs to become a shareholder of Siemens AG. A broad range of benefits like meal allowance, flexible compensation plans, family care, and many more Join Us in Building a Secure Future: If you are a motivated individual with a genuine interest in IT and cybersecurity compliance and are eager to develop your skills while building strong customer relationships, we encourage you to apply. Your contributions will be instrumental in shaping the future of Siemens GBS. Siemens is committed to equal opportunities for people of all genders, as well as diversity as a source of creativity and innovation. Having different types of talent and experiences makes us more competitive and better prepared to successfully respond to the demands of our society. We value candidates who reflect the Diversity we enjoy in our Company. #LI-DL
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