Customer Service Representative
hace 3 semanas
The Offer Development opportunities within the company Spanish lessons Bi-weekly, monthly, or quarterly contests with prizes Free group activities such as running, beach volleyball, roller skating and much more Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.)
Health insurance discount Free fitness membership Performance bonuses The Job As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs.
You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
The Profile Native in Norwegian and advanced English Excellent communication and inter-personal skills both written and spoken User friendly PC skills: Office 365, CRM Database, and other internal platforms.
A problem-solving and solution-driven mentality A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach An open mind to changing priorities and business processes.
Affinity with Accommodation platforms Experience within customer service or contact center environments will be valued.
Availability to work from the office and from home (within 100km from the office) The Employer Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
Our client is specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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