Partner Solutions Architect

hace 2 semanas


Madrid, España Sin Nombre A tiempo completo

.The Team : We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity : You Will : Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate inperiodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablementworkshops; assessment, advice, andcoaching on lead practices; Advocate on behalf of Partners' technical concerns (use cases, feature requests, support issues, etc.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog's product management, engineering, and technical services teams to help identify and prioritize new features and capabilities; Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. You Are : Possess a solid technical grounding with hands-on experience of IT Development and/or Operations; A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; Confident presentation skills; Must be a current EU resident; Desired hands-on experience in two or more of the following areas: Observability: Datadog, Splunk, AppD, New Relic or Dynatrace Public Cloud: AWS, Azure, GCP, or Alibaba Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go Config Mgmt: Terraform, Ansible, Puppet, Chef CI / CD: Jenkins, Gitlab Bonus Points : Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, etc.); Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM); Previous experience with root-cause-analysis, troubleshooting, debugging



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