Customer Support Specialist Marbella
hace 2 meses
.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.With the launch of Bigdata.Com, we're on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets. Powered by RavenPack, the global leader in data analytics for financial services with over 20 years of experience and recognized as the frontrunner in the field of Alternative Data.Bigdata.Com is focused on making AI truly useful for financial professionals, enabling smarter, faster, and more informed decisions. This is a unique opportunity to work on breakthrough technology used by leading financial institutions, including some of the world's most successful hedge funds, banks, and asset managers.Job OverviewWe are seeking an entry-level Customer Support Specialist to join our Customer Success team in Marbella. This role focuses on supporting our growing base of individual customers and small businesses. If you are passionate about customer service, eager to learn, and ready to start your career in a dynamic environment, this is the perfect opportunity for youResponsibilitiesCustomer Champion: Assist new and existing customers with their inquiries and issues, ensuring a seamless experience.Onboarding Guru: Conduct engaging onboarding sessions to help new customers kick-start their journey with our products.Product Expert: Develop an in-depth understanding of our products and services, becoming the go-to resource for our customers.Multitasking Pro: Excel in a fast-paced environment by efficiently prioritizing tasks, solving problems, and multitasking.Tech Support: Provide basic technical support and troubleshooting, turning challenges into solutions.Record Keeper: Document and track customer interactions and solutions meticulously.RequirementsCommunication Whiz: Exceptional communication and customer service skills.Problem Solver: Strong ability to investigate and resolve customer issues creatively.Tech Enthusiast: Basic knowledge of technical tools and a keen willingness to learn (e.G., simple scripting or data tools).Team Player: Collaborative spirit with a proactive attitude.Educational Background: Associate degree or equivalent is required.DesirablePrevious experience in customer service.Interest in technology or data analytics.What's In It For YouInternational Culture: Work in a diverse global environment with headquarters in Marbella, Spain, and offices in New York and London
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Customer Support Specialist Marbella
hace 2 meses
Marbella, España Ravenpack A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist Marbella
hace 2 semanas
Marbella, España Ravenpack A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist Marbella
hace 2 semanas
Marbella, España Ravenpack A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Senior Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Customer Support Specialist Marbella Solo Quedan 15H
hace 2 meses
Marbella, España Ravenpack A tiempo completo.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Senior Customer Support Specialist
hace 5 meses
Marbella, España Ravenpack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Customer Support Specialist
hace 8 horas
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsAt RavenPack, we're at the forefront of developing innovative AI solutions for the finance industry. With 20 years of experience as a leading provider of big data analytics for financial services, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our...
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Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completo.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist
hace 2 meses
Marbella, España RavenPack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Senior Customer Support Specialist
hace 5 meses
Marbella, España Ravenpack A tiempo completo.About usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 2 meses
Marbella, España RavenPack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Customer Support Specialist
hace 1 mes
Marbella, España RavenPack A tiempo completoAbout UsAt Raven Pack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completoAbout Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond.With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Customer Support Specialist
hace 1 mes
Marbella, España Ravenpack A tiempo completoAbout UsAt Raven Pack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Senior Customer Support Specialist
hace 5 meses
Marbella, España Ravenpack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Customer Support Ambassador
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout Us at RavenPack: As a leading big data analytics provider for financial services, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our expertise spans 20 years, with a strong presence in the finance industry. Join Our Customer Success Team: We are seeking...
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Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completoRavenPack is the leading big data analytics provider for financial services.Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content.Our clients include the most successful hedge funds, banks, and asset managers in the world.About Us At RavenPack, we are at the forefront of developing the next...
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Customer Support Specialist
hace 2 meses
Marbella, España Ravenpack A tiempo completoAbout UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Data Analytics Support Specialist
hace 4 semanas
Marbella, Málaga, España Ravenpack A tiempo completoJob SummaryWe are seeking a highly skilled Data Analytics Support Specialist to join our Customer Success team in Marbella, Spain. As a key member of our global client base consisting of top banks and hedge funds, you will work closely with the Sales and Customer Support teams to deliver exceptional support and service.
