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Regional Infrastructure Solutions Specialist
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Technical Solutions Specialist
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Solutions Specialist
hace 4 meses
Somos Merlin Digital Partner, una consultoría líder en la captación de talento IT & digital con más de 15 años de experiencia. Hemos escalado grandes referentes del sector como Wallapop, Glovo, Banc Sabadell o Factorial, entre otros.
Enfocados en humanizar y agilizar los procesos de selección, nuestro objetivo es transformar empresas mediante la incorporación del mejor talento.
Nos caracterizamos por sumergirnos a fondo en la realidad de cada uno de nuestros partners, comprendiendo sus necesidades, pero también su esencia.
Actualmente, estamos en un Solutions Specialist para unirse al equipo de Barcelona.
Nuestro cliente, cuenta con un total de 110 empleados y se trata de una empresa española, joven y en plena expansión. Con sede central en Barcelona, ypresencia internacional. Ofrece servicios de marketing con su aplicación basada en inteligencia artificial,con el objetivo de maximizar los beneficios a sus clientes (pymes y autónomos), es por eso que estamos buscando un referente que ayude a construir el equipo.
La misión: Identificar e implementar mejoras en las soluciones de Marketing Digital que ofrecen a sus clientes.
El Rol:Este rol puede interesarte si tienes un perfil conexperiencia en atención al cliente, ventas, buenas dotes de gestión y proactividad.
Experiencia en venta de servicios tecnológicos o similar a empresas utilizando herramientas como Hubspot o similar sería ideal.
¿Cuál será tu misión? Garantizar la correcta implementación y ejecución de nuestros proyectos para cada cliente a nivel de diseño, tono de comunicación, decisiones de marketing, etc. Impulsar las métricas generales de satisfacción del cliente garantizando la calidad del servicio a través del recorrido de cada proyecto, proporcionando actualizaciones periódicas en todos los puntos de contacto de forma directa con el equipo de atención al cliente. Impulsar el cumplimiento de los niveles de servicio en todos los canales y lograr la mejor productividad, impactando en los tiempos de resolución para el cliente final. Análisis periódico de KPI, conclusiones y propuestas de mejora. Colaborar con otros equipos para contribuir al éxito interno y operativo, especialmente con producción y atención al cliente. Qué necesitamos: Experiencia de 2-3 años en Marketing Digital Experiencia demostrable en la creación de páginas web (especialmente en Wordpress), gestión de Redes Sociales e implementando estrategias de posicionamiento (SEO) Conocimiento delas herramientas como GoogleSearchConsole, GoogleAnalytics,Google TagManager, GoogleAds, Google Looker, Google Merchant Conocimiento en analítica Web – configuración trackings de medición, establecimiento KPI, definición de objetivos. Análisis periódico de los KPIs y propuestas de mejora. Estar actualizado de las últimas tendencias y novedades del Marketing Digital. Gran capacidad analítica y de resolución de problemas. Experiencia en entornos start up o ambientes ágiles. Experiencia previas en Agencias de Marketing o similares Qué Ofrecemos: Paquete salarial atractivo en función de experiencia (F+V) Contrato indefinido. Plan de carrera acorde al crecimiento de la compañía y de tu crecimiento profesional.- Trabajo híbrido ( 3 dias oficina / 2 home office) Formar parte de un ambiente joven y dinámico con un ritmo de trabajo elevado, donde podrás crecer y desarrollarte profesionalmente.
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