Platform Manager Digital Channels
hace 2 meses
.Platform Manager Digital Channels - SCIB Málaga, Country: SpainSCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYAt Santander CIB (www.Santandercib.Com) we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the world's most complex and sophisticated corporate and institutional clients, offering customized services and value-added wholesale products to best meet their needs. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability. Our mission is to contribute to help more people and business prosper.WHAT YOU WILL BE DOINGLead a global IT support team.Monitor and manage service status and performance while ensuring clear communication with customers and stakeholders.Oversee day-to-day operations of the Service Desk and support teams, providing direction, mentoring, and development opportunities to ensure high performance.Foster a culture of diversity, equity, and inclusion within a global, geographically dispersed team.Manage the service desk function, including incident, request, and problem management processes.Implement and maintain IT service management (ITSM) processes.Ensure timely resolution of IT issues and requests, maintaining communication with users throughout the process.Be responsible for the end-to-end service level agreement (SLA) of the main functional processes offered to customers.Maintain service KPIs of those business processes within established parameters.Assess and prioritize proposed changes, facilitating change approvals and communication to stakeholders.Coordinate and oversee change and release management processes, ensuring minimal disruption to IT services and business operations.Manage the team and be in charge of service interactions and reporting.Experience8+ years in managing international service support with extensive experience in incident management processes and best practices.EducationBachelor's degree in Engineering or similar. MBA /Finance Master would be welcome.Skills & KnowledgeA proactive, creative, and hard-working candidate with high analytical and problem-solving skills. Solid written and verbal communication skills, both in English and Spanish. Strong interpersonal skills, with experience in multicultural environments. Ability to work efficiently under pressure. Relevant experience in Agile methodologies.If you want to know more about us, follow us on: LinkedIn | Banco Santander LinkedInThe Santander EffectOur work touches 140 million lives every day
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Platform Manager Digital Channels
hace 2 meses
Málaga, España Santander A tiempo completoPlatform Manager Digital Channels - SCIB Málaga, Country: SpainSCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYAt Santander CIB (www.santandercib.com) we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate &...
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Platform Manager Digital Channels
hace 2 meses
Málaga, España Santander A tiempo completo.Platform Manager Digital Channels - SCIB Málaga, Country: Spain SCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander CIB ( we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate & Investment Banking...
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Platform Manager Digital Channels
hace 2 meses
Málaga, España Santander A tiempo completo.SCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander CIB ( ) we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the...
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Platform Manager Digital Channels
hace 3 meses
Málaga, España Santander A tiempo completo.SCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office.WHY YOU SHOULD CONSIDER THIS OPPORTUNITYAt Santander CIB ( www.Santandercib.Com ) we are key players in the transformation of the financial sector. Do you want to join us?Santander Corporate & Investment Banking (SCIB) is Santander's global division that...
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Platform Manager Digital Channels
hace 2 meses
Málaga, España Santander A tiempo completoSCIB is looking for a TECHNICAL MANAGER for our DIGITAL CHANNELS Team, based in our MALAGA office. WHY YOU SHOULD CONSIDER THIS OPPORTUNITY At Santander CIB ( ) we are key players in the transformation of the financial sector. Do you want to join us? Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the...
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hace 2 semanas
Málaga, España The Golf Growth Group A tiempo completo**Job Title**: Digital Acquisition Manager **Company**: Golf Growth Group **Location**: Málaga City Office, Spain **Salary**: €42,000 per year + bonus/commission structure **Type**: Full-Time **About Us** Golf Growth Group is a dynamic and forward-thinking collective of brands focused on premium offerings such as corporate golf memberships, corporate...
