Customer Helper

hace 2 semanas

Santa Cruz de Tenerife, España Jet2.Com A tiempo completo

Job Description: At  Jet2.com  and  Jet2holidays  we are all  Customer Helpers  responsible for creating memories and ensuring our customers  Have a Lovely Holiday.
we have a great opportunity for a  Duty Manager  to join our  Ground Operations Team in Tenerife .
Reporting to the  Station Manager and Senior Duty Manager , the  Duty Manager  is responsible for The day to day management of all  Jet2.com  flights and operational performance at the airport Leading the customer facing Teams at the airport to deliver  excellent customer service On time performance  and management of our  safety-first culture Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.
The successful candidate will be: A driven and motivated manager committed to the development of an operational team and who shares our passion for delivering the highest standards in customer service and safety Have a  proven track record  of managing others in a fast-paced environment Have knowledge of Ground Operations and airport processes The ability to show flexibility and be forward thinking in challenging operational situations Fluent in  Spanish and English.
In return, we offer the following: Competitive salary Positions available across Europe Excellent training and support to develop your career with  Jet2.com Comprehensive training Free uniform Rosters given in advance Monthly 1-1 and coaching sessions Great team spirit and atmosphere Chance to make a real difference to our customer's holiday This is a great opportunity to be part of an exciting forward thinking business.
We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 12 UK bases.

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