Senior Technical Product Manager
hace 1 mes
Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and we're excited to welcome a Customer Service Representative to help maintain our standard of excellence by being the first point of contact for clients, partners, and stakeholders.Position Summary We are seeking a proactive and empathetic Customer Service Representative who will play a key role in supporting our clients and customers. You will handle inquiries, resolve concerns, and provide information on our services with professionalism and care. This position requires someone who can effectively communicate complex information while ensuring a positive experience for our customers.Key Responsibilities Customer Support & Inquiries:Respond promptly to customer inquiries via phone, email, and live chat.Provide detailed information about our services, project updates, and timelines.Handle customer concerns and complaints with patience and professionalism.Escalate complex issues to the relevant department, ensuring timely follow-up and resolution.Order Management & Service Requests:Assist customers with placing service requests and tracking project progress.Coordinate with project managers to provide status updates to clients.Client Relationship Management:Build and maintain positive client relationships to ensure high levels of satisfaction.Collect and log customer feedback, suggesting areas for improvement to enhance our services.Documentation & Reporting:Maintain accurate records of customer interactions, inquiries, and transactions.Prepare reports on customer interactions and recurring issues for management review.Collaboration with Internal Teams:Work closely with engineering, operations, and sales teams to provide coordinated support.Communicate project details and service offerings effectively to customers.Qualifications & Skills - Education: High school diploma required; Bachelor's degree in business, communication, or related fields is a plus.Experience:2+ years of experience in a customer service or client-facing role (experience in engineering or technical services is a plus).Skills:Exceptional verbal and written communication skills.Strong problem-solving abilities and a calm demeanor under pressure.Proficient with CRM tools and Microsoft Office Suite.Ability to multi-task, prioritize, and manage time effectively.Basic understanding of engineering services or a willingness to learn.What We Offer Health Insurance (Medical, Dental, and Vision)Retirement Plan with Company MatchingPaid Time Off (Vacation, Sick Leave, and Holidays)Professional Development OpportunitiesCollaborative and Supportive Work Environment#J-18808-Ljbffr
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Senior Software Development Manager
hace 1 semana
Marbella, Málaga, España Job Matching Partner A tiempo completoThis role offers an exciting opportunity to join a dynamic startup as a Senior Software Development Manager. You will be responsible for leading the technical aspects of our innovative streaming product and collaborating with a talented team of developers, designers, and streamers.As a Technical Product Owner, you will create and update unique features to...
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Senior Technical Product Manager
hace 1 mes
Marbella, España Pragmatike A tiempo completoAxionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors.We pride ourselves on precision, innovation, and seamless collaboration with our clients.Our dynamic team is growing, and we're excited to welcome a Customer Service Representative to help maintain our standard...
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Senior Technical Product Manager
hace 1 mes
Marbella, España Pragmatike A tiempo completoAxionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and we're excited to welcome a Customer Service Representative to help maintain our...
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Senior Technical Product Manager
hace 1 mes
Marbella, España Pragmatike A tiempo completoAxionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and we're excited to welcome a Customer Service Representative to help maintain our...
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Technical Product Owner
hace 4 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Technical Product Owner
hace 4 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Senior Technical Product Manager
hace 1 mes
Marbella, España Pragmatike A tiempo completoAxionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and we're excited to welcome a Customer Service Representative to help maintain our...
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Technical Product Owner
hace 4 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Asistente de Manager Senior
hace 1 mes
Marbella, Málaga, España Foot Locker A tiempo completo¡Únete a Foot Locker como Asistente de Manager Senior!Sobre la CompañíaEn Foot Locker, nos comprometemos a ofrecer a nuestros clientes una experiencia inigualable en el mundo del deporte. Nuestros empleados son la clave para lograrlo, y estamos buscando un talentoso individuo que se sume a nuestra tripulación.SalarioSe espera que nuestro nuevo Asistente...
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Technical Product Owner
hace 4 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Technical Product Owner
hace 4 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Technical Product Owner
hace 3 semanas
Marbella, España Job Matching Partner A tiempo completoA start-up, offering an exciting and innovative product via streaming, is looking for a hands-on Laravel expert to take charge of the technical aspects of the product.Acting as Team Lead for initially one front-end and one back-end resource, you will take the licensed product and tweak it to suit business requirements, building plugins and upgrading...
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Senior Product Growth Manager for SaaS Transformation
hace 1 semana
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRavenPack is pioneering the development of next-generation generative AI tools for the finance industry, leveraging 20 years of experience as a leading big data analytics provider. Our expertise empowers clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. We've launched a...
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Technical Product Development Expert
hace 1 semana
Marbella, Málaga, España Job Matching Partner A tiempo completoA dynamic startup is seeking a seasoned Laravel expert to lead the technical aspects of its innovative streaming product.As a Technical Product Owner, you will take charge of creating and updating unique features to meet business requirements, building plugins and upgrading components tailored to the company's product.Key Responsibilities:Act as 360-degree...
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Senior Product Owner
hace 1 mes
Marbella, Málaga, España Hireroo A tiempo completoSenior Product Owner - LogicX RevolutionAt Hireroo, we're proud of our innovative approach to product development. Our team of experts is dedicated to making a significant impact in the industry. We're passionate about creating exceptional products that exceed expectations. Our vision is to make a lasting impression on the iGaming industry by delivering...
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Senior Technical Customer Support
hace 4 semanas
Marbella, España Ravenpack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 3 semanas
Marbella, España Ravenpack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Product Owner
hace 3 meses
Marbella, España Gaming Innovation Group A tiempo completoAt GiG, we pride ourselves in what we do. Our team of GiGsters are going all in to make a whole industry open and connected, like never before. We make great stuff and never settle for anything ordinary. We are game changers, because what else is there? Our vision is why we all come to work each day: “Opening up the iGaming industry to make it fair and fun...
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Technical Project Manager for AI Solutions
hace 1 semana
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading big data analytics provider for financial services, empowering clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. We are now launching a new suite of GenAI and SaaS services designed specifically for financial professionals.We are seeking a...
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Senior Technical Customer Support
hace 2 meses
Marbella, España Ravenpack A tiempo completo.About usRaven Pack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on Raven Pack for its speed and accuracy in analyzing large amounts of unstructured content. Raven Pack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of...