Crm Operations Lead |
hace 1 semana
About UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for our 7+ million customers across Europe. You will be responsible for a team executing the CRM promotional calendar and will closely collaborate with your peers who lead the planning and app & automation sub-teams.Your daily adventure at Storio:Lead a team of 6 passionate CRM specialists across 4 locations to execute on promotional planning for newsletters and help increase our customer's repeat, loyalty, and lifetime value.Closely collaborate with the CRM Tech team on the CRM tool migration and process alignment between both teams.Lay foundations of operational processes to increase the team's efficiency and effectiveness.Own quarterly forecasting and closely monitor ongoing performance throughout the quarter.Define main channel and customer KPIs to report out on and own weekly & monthly performance reporting for the promotional CRM drops.Grow, protect and develop the mailable base to nurture growth for the channel and customers.Own deliverability monitoring and reporting.Closely collaborate on high-impact projects, both internally with the other sub-teams and externally with other departments.What you bring to the party:6+ years working experience in CRM in an e-commerce environment.Solid people management experience.Strong collaboration and communication skills.Commercial eye and performance-driven.Problem-solving and analytical skills.Strong project management skills, effectively managing multiple projects across departments.Experience in a widely used premium CRM tool, such as Adobe Campaign, Salesforce, Hubspot, etc.Enthusiastic team player with a "let's go for it" mentality, used to working in a fast-paced e-commerce, international environment.Excellent written and verbal skills in English.Why You'll Love It Here:23 days of annual leave with a healthy work-life balance.8 weeks out of the year to work remotely abroad.Hybrid working - 2 days a week in the office with Wednesday as Local Day and Thursday as Storio Day.Storio group offers 75% of Alan's private health insurance to employees.Referral bonus when you bring your friends to join the team.Storio group offers flexible compensation with Cobee.Monthly visit of a massage therapist at the office.65% company discount.Equal opportunities statementWe are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.#J-18808-Ljbffr
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CRM Operations Lead
hace 7 meses
Barcelona, España Storio group A tiempo completo**About Us** Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. **Purpose** As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer...
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Crm Operations Lead
hace 4 semanas
Barcelona, España Storio Group A tiempo completo.About Us Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. Purpose As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value...
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Crm Operations Lead
hace 1 mes
Barcelona, España Storio Group A tiempo completo.About UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for...
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Crm Operations Lead
hace 1 mes
Barcelona, España Storio Group A tiempo completoAbout Us Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.Purpose As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value...
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CRM Operations Lead
hace 3 días
Barcelona, España albelli-Photobox Group A tiempo completoAre you a CRM lead who thrives in an e-commerce setting with people and project management experience? Then albelli and Photobox Group might just be looking for you! **About us** We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more. We create JOY by...
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Crm Operations Lead
hace 1 mes
Barcelona, España Storio Group A tiempo completoAbout UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for...
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Crm Operations Lead
hace 4 semanas
Barcelona, España buscojobs España A tiempo completoAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for our 7+...
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Crm Operations Lead
hace 1 mes
Barcelona, España buscojobs España A tiempo completoAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. Purpose As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for our...
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CRM Operations Lead
hace 4 semanas
Barcelona, España Storio group A tiempo completoAbout UsAre you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam.PurposeAs our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value for...
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CRM Operations Lead
hace 1 mes
Barcelona, España Storio group A tiempo completoAbout Us Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. Purpose As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value...
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CRM Operations Lead
hace 20 horas
Barcelona, España albelli-Photobox Group A tiempo completo**Maternity Cover - 4 month Fixed Term Contract** Are you a CRM lead who thrives in an e-commerce setting with people and project management experience? Then albelli and Photobox Group might just be looking for you! **The impact you’ll make**: As our CRM Operations lead, you will be one of the 4 leads in the CRM team in charge of driving repeat and...
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Barcelona, Barcelona, España Storio Group A tiempo completoAbout Storio GroupWe are an e-commerce company with a presence in Europe, seeking a CRM Operations Lead to drive repeat and customer lifetime value for our 7+ million customers across the region.Job DescriptionWe are looking for a seasoned CRM professional to lead our team of 6 specialists across 4 locations. As CRM Operations Lead, you will be responsible...
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hace 2 meses
Barcelona, España Storio Group A tiempo completo.About the role: Storio group, Europe's leading provider of personalised photo products, is seeking a highly motivated and experienced CRM Operations Senior Specialist to join our dynamic team. As one of six CRM Operations Specialists, you'll play a crucial role in shaping and executing email campaigns for one of our brands, impacting millions of customers....
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hace 2 meses
Barcelona, España Storio Group A tiempo completo.About the role:Storio group, Europe's leading provider of personalised photo products, is seeking a highly motivated and experienced CRM Operations Senior Specialist to join our dynamic team. As one of six CRM Operations Specialists, you'll play a crucial role in shaping and executing email campaigns for one of our brands, impacting millions of...