Rated Customer Success Associate
hace 1 mes
.Rated Customer Success Associate - German Speaker Full-time Work smart, have fun and make an impact Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution. Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains. We are currently looking for a Rated Customer Success Associate to help develop EcoVadis' rated customer success program. The successful candidate will be responsible for the onboarding and account management of our Corporate and Select customers and addressing their queries as they go through our assessment process, all while giving them an excellent EcoVadis experience. Duties include: Manage a portfolio of new and existing customers, ensuring that they maximize the value they receive from the EcoVadis solutions. Actively contribute to maintain a high satisfaction level towards EcoVadis services with a view to maximizing retention and revenue. Engage with customers via phone, email and video calls. Coordinate proactively with other business units to carry out the relevant aspects of the subscription and assessment process. Encourage customers to use all features available to them. Collaborate with various business units such as Marketing and Product Management to develop the offering for existing subscribers. Establish and maintain strong relationships with both proactive & reactive outreach to assigned accounts. Develop trusted advisor relationships with key account stakeholders, and executives. Assist customers in more effectively utilizing the EcoVadis platform to suit their specific business needs and handling internal/external requests. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Prepare reports on accounts/market status. Work with assigned accounts to promote the EcoVadis solution to the market & beyond through case studies, events, specific initiatives, etc. As we continue to grow, you may be asked to contribute towards other tasks. Minimum Requirements: 2+ years in an onboarding or account management, ideally in a B2B environment. Passionate about excellent customer service. Attention to detail and a clear communicator. Passion for sustainability. Fluent English and German. Experience with Salesforce or CRM software preferred. Proactive in suggesting, designing and implementing ideas and improvements
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis Germany Gmbh A tiempo completo.Rated Customer Success Associate - German Speaker Full-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build...
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Rated Customer Success Associate
hace 4 semanas
Barcelona, España Ecovadis Germany Gmbh A tiempo completo.Rated Customer Success Associate - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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Rated Customer Success Professional
hace 2 semanas
Barcelona, Barcelona, España EcoVadis Germany GmbH A tiempo completoAbout UsEcoVadis Germany GmbH is the leading provider of business sustainability ratings, committed to guiding companies towards a sustainable world. Our purpose is to analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.Your RoleAs a Rated Customer Success Associate, you...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis Germany Gmbh A tiempo completoRated Customer Success Associate - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis Germany Gmbh A tiempo completoRated Customer Success Associate - German Speaker Full-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis Germany Gmbh A tiempo completoRated Customer Success Associate - German Speaker Full-time Work smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world.EcoVadis is the leading provider of business sustainability ratings.Our solutions are backed by an international team of experts and powerful technology.We analyze data and build sustainability...
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Rated Customer Success Associate
hace 4 semanas
Barcelona, España EcoVadis Germany GmbH A tiempo completoRated Customer Success Associate - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España EcoVadis Germany GmbH A tiempo completoRated Customer Success Associate - German Speaker Full-time Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis A tiempo completoJob Description Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.We are currently looking for a Rated Customer Success Associate to help develop EcoVadis' rated customer success program.The successful candidate will be...
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Rated Customer Success Associate
hace 1 mes
Barcelona, España Ecovadis A tiempo completoFrontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.We are currently looking for a Rated Customer Success Associate to help develop EcoVadis' rated customer success program. The successful candidate will be responsible for the...
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Customer Success Associate
hace 4 meses
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG).More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans.However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 4 meses
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 7 meses
Barcelona, España Clarivate A tiempo completoWe are looking for a _Customer Success Associate_ join our global Customer Education team! The main purpose of the Customer Success Associate is to manage an assigned territory and book of business associated with Academic & Government Information Solutions and eBooks Customer Success Team. In this role you will provide education materials and services,...
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Customer Success Associate
hace 7 meses
Barcelona, España Webhelp A tiempo completo**Location** - Barcelona, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** German-speaking Customer Success Associate (On-site) **to join one of our exciting projects. What...
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Customer Experience Associate
hace 2 semanas
Barcelona, Barcelona, España Cozymeal, Inc. A tiempo completoAbout Us:Cozymeal, Inc. is a global leader in the culinary experience industry. We connect customers with top-rated chefs, restaurants, and food experts to create unforgettable experiences.As a Customer Support Associate, you will play a critical role in delivering exceptional customer experiences. Your responsibilities will include responding to customer...
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Customer Success Professional
hace 2 semanas
Barcelona, Barcelona, España Ecovadis Germany Gmbh A tiempo completoAbout the Role: We are seeking a highly skilled Customer Success Professional to join our team at Ecovadis Germany Gmbh. As a Rated Customer Success Associate, you will be responsible for delivering an exceptional customer experience and driving business growth through strategic account management.About Us: EcoVadis is the leading provider of business...
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Key Account Manager
hace 6 meses
Barcelona, España Earth Rated A tiempo completo**About Us** Earth Rated is driven by the knowledge that we can make things better. We are in constant pursuit of improvement and relentlessly challenge the status quo to impact our community positively. Our Mission: Make everyday moments for people and their dogs simpler and better. Our Vision: Empower dog owners to positively impact their dogs’ lives...
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Territory Customer Success Associate Dach
hace 6 meses
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 24WD75523 Position Overview Autodesk is looking for a Customer Success Advisor who is focused on earning customer loyalty by guiding onboarding and adoption engagements. Autodesk depends on our team to ensure customers are using their Autodesk software and deriving the maximum value from their Autodesk investment. Our customer...
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Junior Customer Success Associate, Benelux
hace 7 meses
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 24WD78871 Position Overview In this entry-level position, the Customer Success Associate (CSA) is focused on managing a large Territory portfolio to ensure coverage through daily high-scale customer engagement on the phone. Based in our Barcelona office you will report to the CSA Territory Manager. CSA's increase value and success in...
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Associate Customer Success Representative
hace 7 meses
Barcelona, España Nutanix A tiempo completo**Customer Success Representative (Digital Engagement) *** **_Barcelona, Spain _** **_ _** **_Hungry, Honest, Humble, with Heart! _** **Hungry, Humble, Honest, with Heart.** **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of...