Reservations Internship

hace 3 semanas

Barcelona, España Hilton A tiempo completo

As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.
What will I be doing? If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an internship. Internships are an excellent way for you to gain relevant work experience and new skills that will be invaluable when you are ready to pursue your professional career upon graduating.
As a Reservations Trainee, you will work with trend data to respond to Guest and customer enquiries so to develop strong relationships and maximize revenue opportunities: .
Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accurancy and attention to detail at all times Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue Produce quotations and written confirmation to all clients Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Ensure bookings are guaranteed and no-show charges/late cancellation charges are applied where appropriate What are we looking for? A reservations serving Hilton Diagonal Mar Barcelona is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It is necessary to be studying a degree or course related to this internship opportunity   Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team English fluently, Spanish and other languages is a plus To do an internship in our hotel is necessary to be able to formalize an internship agreement with an university or school. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all
DIVERSITY, EQUITY & INCLUSION IS AT THE CORE OF WHO WE ARE. We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

  • Reservations Internship

    hace 3 semanas

    Barcelona, España Hilton A tiempo completo

    Reservations Internship As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry. **What will I be doing?** As a Reservations Trainee, you will work with trend data to respond to Guest and customer...

  • Reservations Internship

    hace 3 semanas

    Barcelona, Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.What will I be doing?If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to...

  • Reservations Internship

    hace 5 días

    Barcelona, Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.What will I be doing?If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to...

  • Reservations Internship

    hace 3 semanas

    Barcelona, Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.What will I be doing?If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to...

  • Reservations Internship

    hace 4 días

    Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry. **What will I be doing?** As a Reservations Trainee, you will work with trend data to respond to Guest and customer enquiries so to develop...

  • Reservations Internship

    hace 3 semanas

    Barcelona, Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.What will I be doing?If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to...

  • Reservations Internship

    hace 5 días

    Barcelona, Barcelona, España Hilton A tiempo completo

    As a Reservations intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry.What will I be doing?If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to...

  • Reservations Intern

    hace 2 semanas

    Barcelona, España Av. Litoral 10 A tiempo completo

    **Job Description**: The main responsibilities include: - Manage individual and group (accommodation) reservations. - Use of reservation programs: Opera (PMS) and Resaweb. - Follow up of any reservation no matter the shop channel making them all feel “spoiled”. - Revise all the reservations on the books to check their validity and details. Work...

  • Reservations Intern

    hace 1 día

    Barcelona, España Sofitel Barcelona Skipper A tiempo completo

    The main responsibilities include:•Customer care through phone and email demands.•Manage individual and group (accommodation) reservations.•Use of reservation programs: Opera (PMS) and Resaweb.•Follow up of any reservation no matter the shop channel making them all feel "spoiled".•Revise all the reservations on the books to check their validity and...

  • Reservations Trainee

    hace 5 días

    Barcelona, Barcelona, España Grabjobs Spain A tiempo completo

    We are hiring an experienced Reservations Trainee - The Barcelona EDITION to join our awesome team at in Barcelona.Growing your career as a Full Time Reservations Trainee - The Barcelona EDITION is a terrific opportunity to develop useful skills.If you are strong in creativity, presentation and have the right drive for the job, then apply for the position of...

  • Receptionist Internship

    hace 5 días

    Barcelona, Barcelona, España Central And Basic Barcelona A tiempo completo

    We are looking for a student currently enrolled in a University and residing in Barcelona for an internship opportunity.Greet guests upon arrival, check them in, and provide necessary information for a pleasant stay.Address guest complaints, requests, and emergencies promptly.Ensure timely verification of all accounts and confirm next day's...

  • Receptionist Internship

    hace 4 semanas

    Barcelona, España Central And Basic Barcelona A tiempo completo

    Only for a student who are actually enrolled in a University and living in Barcelona. We must be able to make an intership agreement with the University. Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay. Reply to guest complaints, requests and emergencies. Verify all accounts in a timely manner....

  • Receptionist Internship

    hace 3 semanas

    Barcelona, España Central And Basic Barcelona A tiempo completo

    Only for a student who are actually enrolled in a University and living in Barcelona. We must be able to make an intership agreement with the University. Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay. Reply to guest complaints, requests and emergencies. Verify all accounts in a timely manner....

  • Receptionist Internship

    hace 5 días

    Barcelona, Barcelona, España Central And Basic Barcelona A tiempo completo

    Only for a student who are actually enrolled in a University and living in Barcelona. We must be able to make an intership agreement with the University.Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.Reply to guest complaints, requests and emergencies.Verify all accounts in a timely manner.Confirm...

  • Reservations Trainee

    hace 1 mes

    Barcelona, España Grabjobs Spain A tiempo completo

    We are hiring an experienced Reservations Trainee - The Barcelona EDITION to join our awesome team at in Barcelona. Growing your career as a Full Time Reservations Trainee - The Barcelona EDITION is a terrific opportunity to develop useful skills. If you are strong in creativity, presentation and have the right drive for the job, then apply for the position...

  • Sales Internship

    hace 2 semanas

    Barcelona, España Hotel Arts Barcelona A tiempo completo

    Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using...

  • Sales Internship

    hace 2 semanas

    Barcelona, España Hotel Arts Barcelona A tiempo completo

    Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using...

  • International Operations Internship

    hace 4 semanas

    Barcelona, España Turismo e Transportes A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. In addition our...

  • International Ops Internship

    hace 4 semanas

    Barcelona, España Indie Campers A tiempo completo

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. In addition our...

  • Reservations Trainee

    hace 5 días

    Barcelona, Barcelona, España Marriott International A tiempo completo

    You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many...