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hace 1 semana

Madrid, España Boston Scientific Corporation A tiempo completo

.Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.THIS ROLE CAN BE BASED IN MILAN, MADRID, LONDON, PARIS, DUSSELDORF, KERKRADEAbout the role:Boston Scientific is hiring a Senior Manager, Global IT Service Delivery EMEA, within our Digital Workplace and Technology Experience team. This role is crucial in directing the implementation and support of various Manufacturing, Distribution, Digital Workplace, and Commercial systems and applications across our EMEA countries and sites.The successful candidate will have a robust technical background, strong cross-functional collaboration and communications skills, and a continuous focus on team development and upskilling. In addition, the candidate will improve the employee experience through the successful fulfillment of projects and programs.Direct all regional projects:* Lead and oversee all regional facility and acquisition & integration IT projects, including new campuses or site expansions.* Partner with Global IT colleagues regarding current and future work, resourcing needs, and planning.* Consort with EMEA IT Commercial colleagues to ensure a unified support approach and regular communication cadence with the BSC EMEA leadership to ensure full visibility into key projects and programs.* Suggest monthly/quarterly meetings with key leaders within and outside of IT (i.E., country-specific VPs, Directors, HR, etc.)* Document feedback, resource gaps, and service improvement efforts and share them with other Regional Service Delivery leaders.* Mentor Country Team Leads, ensuring high-quality support, documentation, request fulfillment, incident resolution, and continuous communications.* Oversee regional country IT audits in collaboration with Cybersecurity GRC, reporting on product regulatory and security compliance policies as applicable (i.E., HIPAA, GDPR, SOC2, SOX).* Own the regional implementation and support of all Digital Workplace solutions, including Microsoft products and services.* Direct Audio & Visual conference room upgrades and services, guaranteeing high availability and standardized hardware.* Manage regional Manufacturing and Distribution applications and systems as applicable, in coordination with the IT Global Make & Supply team.* Drive regional technology adoption and usage for BSC investments through promotion and education in technologies such as Teams, Co-pilot for M365, AI Support Bot, OneDrive, and SharePoint.Build high-performing teams:* Attract, retain, and develop talent to drive a high-performing team

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