Spanish Speaking Online Igaming Customer Support In

hace 4 semanas

Barcelona, España Jr Spain A tiempo completo

col-wideJob Description:Are you an avid **gamer **fluent in** Spanish**? Are you always the first to know all about the emerging trends in **online entertainment**? Would you like to put your knowledge to use by working for one of the most innovative brands?On behalf of **a leader in the iGaming industry**, we at **Patrique Mercier Recruitment** are looking for talent with Spanish-speaking skills to join our ever-growing** Customer Support** teamBy delivering a wide variety of games across desktop, mobile, and tablet devices, we are ardent about providing a top-notch **iGaming **and** customer experience** within a user-friendly betting platform for all.**Requirements**:**What you will bring**:- Excellent command of **Spanish- both in written and spoken form**:- Advanced **English** knowledge- Familiarity with **iGaming **is a big plus- Prior customer support experience will be considered an asset- Solution driven out of the box thinking- An empathetic soul with the communication skills that match- A positive and adventurous attitude**Responsibilities**:**What you will do**:- Be the primary point of contact for **customer requests**, representing the online **iGaming **industry leader- Respond promptly to a variety of account queries including **payment, login, verification and bet queries**:- Direct unresolved requests and issues and follow up to ensure resolution- Record and **handle inquiries**, **comments** and **complaints**, always in a timely and professional manner- Turning every customer into a happy customer- Enjoy your time in Greece**Benefits**:**What we offer**:- Complete **relocation support** (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)- Competitive monthly salary + **2 extra salaries per year**:- Health benefits - **extra** private healthcare benefits on top of standard public insurance- Numerous perks and discounts- Fully paid training

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