Team Leader/Supervisor
hace 4 semanas
Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work will include tasks like these:Take responsibility over the Team Management 40%, Organization 30% and Reporting 30%Monitor and report team performanceGive regular feedback on the agents' individual performanceMotivate the team and control the turnoverOrganize weekly meetings to give feedback on team performance, inform on new procedures, upcoming changesKeep track of each agent's training and training needsParticipate in the recruitment process together with HR departmentManage all disciplinary issues effectively in communication with HR departmentIdentify current and future hiring needs and communicate timely to ManagementMake sure that working processes & procedures are up to dateOffer support in critical problems (case escalations, emergencies, customer complaints)Take care of logistic problemsMaintain knowledge and expertise associated with relevant applicationsPrepare Service Level reviews and attend Service Level Review meetingsCollect metrics, analyze these and report to customer/management/quality teamProvide other reports to management, as required.Ideal ProfileNative in Norwegian both oral and written, C1 level of EnglishPrevious experience managing a Tech Customer Support Team at a call center/contact center is neededWorking knowledge of Windows, MS Office, internet configurationBusiness knowledge and commercial awarenessCustomer service-oriented with ability to emphasize and resolve issues addressedExcellent communication skillsLeadership skills with ability to implement & manage change processFollow the security rules of the companyEnergetic and motivated self-starter, capable of achieving the targets setResourceful and stress resilient personality that can adapt and remain calm in all situations.What's on Offer?Relocation packagePerformance bonusesPossibilities to grow inside the companyWork with one of the most well-known and leading software and tech companies worldwideMedical insurance
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Team Leader/Supervisor
hace 1 semana
Málaga, España Ares Consultores A tiempo completoPosition: Team Leader/Supervisor Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses.DUTIES AND RESPONSIBILITIES Take responsibility over the Staff Management 40%, Organization 30% and Reporting 30% Monitor and report team performance Give newly hired agents feedback on their individual performance to improve and motivate...
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Team Leader/Supervisor R-374
hace 1 semana
Málaga, España Ares Consultores A tiempo completoPosition: Team Leader/SupervisorLocation: Málaga, SpainEmployment type: Full-timeRemuneration: Base salary + bonuses.DUTIES AND RESPONSIBILITIESTake responsibility over the Staff Management 40%, Organization 30% and Reporting 30%Monitor and report team performanceGive newly hired agents feedback on their individual performance to improve and motivate their...
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Team Leader/Supervisor R-374
hace 1 semana
Málaga, España Ares Consultores A tiempo completoPosition: Team Leader/SupervisorLocation: Málaga, SpainEmployment type: Full-timeRemuneration: Base salary + bonuses.DUTIES AND RESPONSIBILITIES Take responsibility over the Staff Management 40%, Organization 30% and Reporting 30% Monitor and report team performance Give newly hired agents feedback on their individual performance to improve and motivate...
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Team Leader Atención Al Cliente
hace 1 mes
Málaga, España Cataloxy A tiempo completoOfertas de empleo Team Leader atención al cliente Publicada: 10.12.2024. Actual hasta: 24.12.2024En Highlanderh Recruitment, estamos buscando un Supervisor de Equipo de atención al cliente de software para liderar un equipo de tres personas encargado de ofrecer soporte técnico a nuestros clientes del sector del transporte. Este equipo se encarga de tres...
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Team Leader Atención Al Cliente
hace 1 mes
Málaga, España Cataloxy A tiempo completoOfertas de empleo Team Leader atención al clientePublicada: 10.12.2024. Actual hasta: 24.12.2024 En Highlanderh Recruitment, estamos buscando un Supervisor de Equipo de atención al cliente de software para liderar un equipo de tres personas encargado de ofrecer soporte técnico a nuestros clientes del sector del transporte. Este equipo se encarga de tres...
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Team Leader atención al cliente
hace 1 mes
Málaga, España Cataloxy A tiempo completoOfertas de empleo Team Leader atención al cliente Publicada: 10.12.2024. Actual hasta: 24.12.2024 En Highlanderh Recruitment, estamos buscando un Supervisor de Equipo de atención al cliente de software para liderar un equipo de tres personas encargado de ofrecer soporte técnico a nuestros clientes del sector del transporte. Este equipo se encarga de tres...
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Team Leader Atención Al Cliente
hace 1 mes
Málaga, España Highlander A tiempo completoTeam Leader atención al clienteMálaga · Publicada el 2 de diciembre de 2024DescripciónEn Highlanderh Recruitment, estamos buscando un Supervisor de Equipo de atención al cliente de software para liderar un equipo de tres personas encargado de ofrecer soporte técnico a nuestros clientes del sector del transporte.Este equipo se encarga de tres áreas...
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Team Leader/Supervisor
hace 6 días
Málaga, España buscojobs España A tiempo completoTeam Leader/Supervisor (Swedish Speaker) - (QP-258) EUR 50.000 - 70.000 The Offer Relocation packagePerformance bonusesPossibilities to grow inside the companyWork with one of the most well-known and leading software and tech companies worldwideMedical insurance The Job Your daily work will include tasks like these: Take responsibility over the Team...
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Team Leader/Supervisor
hace 2 semanas
Málaga, España Ares Consultores A tiempo completoThe Offer Relocation packagePerformance bonusesPossibilities to grow inside the companyWork with one of the most well-known and leading software and tech companies worldwideMedical insurance The Job Your daily work will include tasks like these: Take responsibility over the Team Management (40%), Organization (30%), and Reporting (30%).Monitor and report...
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Team Leader/Supervisor
hace 2 semanas
Málaga, España Job Squad A tiempo completoMulti-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.We specialize in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work will...
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Team Leader/Supervisor
hace 1 semana
Málaga, España Ares Consultores A tiempo completoThe OfferRelocation packagePerformance bonusesPossibilities to grow inside the companyWork with one of the most well-known and leading software and tech companies worldwideMedical insuranceThe JobYour daily work will include tasks like these:Take responsibility over the Team Management (40%), Organization (30%), and Reporting (30%)Monitor and report team...
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Team Leader/Supervisor
hace 2 semanas
Málaga, España Ares Consultores A tiempo completoThe OfferRelocation packagePerformance bonusesPossibilities to grow inside the companyWork with one of the most well-known and leading software and tech companies worldwideMedical insuranceThe JobYour daily work will include tasks like these:Take responsibility over the Team Management (40%), Organization (30%), and Reporting (30%).Monitor and report team...
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Team Leader
hace 6 días
Málaga, España Grafton Recruitment A tiempo completoDesde Grafton nos encontramos en la búsqueda de un Team Leader para un importante laboratorio nacional, basado en Málaga.Responsabilidades del puesto:-Conseguir el performance esperado (ventas y cuota de mercado) en su territorio.-Análisis de datos : generar insights sobre las necesidades de los clientes, las expectativas y los desafíos del entorno, para...
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Team Leader
hace 2 semanas
Málaga, España Grafton Recruitment A tiempo completoDesde Grafton nos encontramos en la búsqueda de un Team Leader para un importante laboratorio nacional, basado en Málaga.Responsabilidades del puesto:-Conseguir el performance esperado (ventas y cuota de mercado) en su territorio.-Análisis de datos : generar insights sobre las necesidades de los clientes, las expectativas y los desafíos del entorno, para...
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Team Leader
hace 6 días
Málaga, España Bysidecar A tiempo completoSomos BSD Digital Group, un grupo especializado en hacer crecer los negocios a través del Marketing, la Tecnología y los Datos.Buscamos para Bysidecar, consultora digital del grupo experta en Marketing, Comunicación y Ventas, un/a Team Leader experto en gestionar equipos de venta que nos ayude a focalizar las capacidades y energías de los consultores...
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Experienced Team Leader Customer Operations
hace 2 semanas
Málaga, España Freska Norge A tiempo completo.Freska is growing!Are you our future Team leader who wants to provide world-class service to both external and internal customers?Do you like working in an environment where dynamic tasks and a close-knit team that supports each other are a natural part of our everyday life?And do you want to work in Scandinavia's largest company in household services?About...
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Norwegian Language Supervisor Role for Customer Service Team
hace 4 semanas
Málaga, Málaga, España Language Matters A tiempo completoAbout the Role: We are seeking a highly skilled Norwegian speaking customer service supervisor to join our team at Language Matters. As a key member of our management team, you will be responsible for leading and mentoring a team of customer service representatives who communicate with clients in Norwegian.Responsibilities:Supervise and motivate a team of...
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Experienced Team leader Customer Operations
hace 2 semanas
Málaga, España Freska Norge A tiempo completoFreska is growing! Are you our future Team leader who wants to provide world-class service to both external and internal customers? Do you like working in an environment where dynamic tasks and a close-knit team that supports each other are a natural part of our everyday life? And do you want to work in Scandinavia's largest company in household...
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Sales Team Leader Italia
hace 6 días
Málaga, España Outbound People A tiempo completoEn Outbound People estamos buscando el Sales Team Leader para Italia, para unirse a una Startup centrada en HR Tech, que nos ayude a mejorar el éxito del cliente y a impulsar el crecimiento del negocio.
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Hse Supervisor
hace 6 días
Málaga, España Piper Maddox A tiempo completoHSE Supervisor – Solar/PV Castile and León, Spain - €35,000 to €45,000 + Benefits We're searching for an ambitious HSE Supervisor in Spain, who would enjoy the challenge of working on some of the largest Solar plants in the country. This role will see you supporting the Site Managers to ensure all HSE roles, responsibilities and risks are handled...
