Head Of Crm

hace 2 meses


España Blue Light Card A tiempo completo

Blue Light Card. Individually great, together unstoppable The Role and the Team We're seeking an experienced Head of CRM to lead our CRM team, driving engagement and retention strategies across the customer lifecycle, from onboarding and activation to renewal. You'll drive performance through developing the team, establishing robust processes, and creating an organisational structure that balances daily business needs with long-term growth opportunities. You'll be responsible for managing relationships with key stakeholders, to ensure alignment and drive success across the organisation. We do the right thing, challenge the status quo, deliver on our promises, bring out the best in each other and treat others how we wish to be treated. If this resonates with you then we encourage you to apply to join our team at Blue Light Card and contribute to our mission. What You'll Do Set the strategy for engagement and retention with a member-first approach, establishing clear targets and KPIs for the team Set-up the operational framework for our CRM function, integrating with other key teams e.g. commercial, product, creative, insights, etc. Oversee day to day CRM operations, ensuring all trading activities are addressed Act as a liaison between the CRM team and other departments, ensuring effective communication and collaboration to achieve company-wide goals Bring member insights to life through strategy execution, including but not limited to member segmentation, channel expansion, new journeys and reporting frameworks Continuously evaluate and expand our CRM channels and journeys based on audience preferences, business needs, channel effectiveness and regulatory changes Coach, develop and nurture a high-performing CRM team of 7 What You'll Bring Proven expertise in CRM/retention/lifecycle marketing in a digital first or tech environment, both at a strategic and operational level Demonstrated ability to manage cross-functional teams and diverse stakeholders, with excellent influencing skills Data orientated with strong analytical skills and experience of customer segmentation and automation Working experience with Braze or substantial marketplace/ecommerce industry experience Ability to solve complex business problems in a structured manner Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. We're also recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington LI-Hybrid


  • Head of Service

    hace 1 semana


    España Head of Department A tiempo completo

    Head of Service Position - 2:2 RotationStarting Mid-December for handover with the current HOS. Currently located in Spain, undergoing a short shipyard period.Very busy private boat with no concrete itinerary for 2025.The interior team runs without a Chief Stew, so we are looking for someone who is capable of running the service department and is confident...

  • Head of CRM

    hace 1 mes


    España PayRetailers Arg S.R.L. A tiempo completo

    At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America and Africa. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on...

  • Head of Acquisition

    hace 1 mes


    España Head of Acquisition Marketing · Marbella A tiempo completo

    We’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition, you’ll drive key initiatives and...

  • Head of Applications CRM

    hace 3 semanas


    España Arxada AG A tiempo completo

    Head of Applications CRM & PLMArxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while...

  • Head Of Crm

    hace 2 meses


    España Easypark Group A tiempo completo

    At EasyPark, we love cities. We love them for work, for play and everything in between. That's why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced...

  • Head of HR

    hace 1 mes


    España Centre de Recerca Matemàtica (CRM) A tiempo completo

    Head of HR (REF. 2024-015-P0002) The CRM (www.crm.cat) is an independent research centre in the CERCA network since 2008, with the purpose of promoting both advanced training and research in all areas of mathematics, in collaboration with universities and other research institutions in Catalonia. CRM’s mission includes transferring knowledge based on the...

  • Head of CRM

    hace 3 semanas


    España PayRetailers A tiempo completo

    At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America and Africa. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on...

  • Head of CRM

    hace 3 semanas


    España Ninja Van PH A tiempo completo

    PaglalarawanResumen: Nuestro cliente busca un Head of CRM & Loyalty para desarrollar y ejecutar la estrategia de CRM, con el objetivo de incrementar la fidelización y construir relaciones a largo plazo con los clientes.Funciones:Desarrollar e implementar programas de Loyalty y retención de clientes alineados con las necesidades del mercado.Crear...

  • Head of Growth

    hace 1 mes


    España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Growth to drive and consolidate our business growth. With direct reporting to our CEO,...

  • Executive/Head Chef

    hace 3 semanas


    España Head of Department A tiempo completo

    Experienced Head chef on similar sized vessel required, with excellent references ready for a busy charter season in the Caribbean. Longevity is key, with high standards of cleanliness and professionalism. Michelin experience required. Galley runs with either 2 or 3 for charter as required. Must be ready to hit the ground running, with first rotation being...

  • Head of Content

    hace 1 mes


    España Red Bull Gruppe A tiempo completo

    Head of Content The Head of Content leads the creation and execution of the content strategy for his/her local market. Responsible for the development and production quality of video content, working with the local creative community to develop and produce strategic long form, serialized formats, or single short form videos, live or non-live. The Head of...

  • Head of CRM

    hace 1 día


    España Ninja Van PH A tiempo completo

    Nuestro cliente es una empresa líder en la restauración internacional, con un sólido posicionamiento en el mercado y un ambicioso plan de expansión. Está inmersa en un proceso de transformación digital para mejorar la experiencia del cliente y optimizar operaciones de marketing y fidelización.Categoría del Cargo: Ventas y MarketingLugar de...

  • Head of Content

    hace 1 mes


    España Red Bull Spain A tiempo completo

    Head of Content leads the creation and execution of the content strategy for his/her local market. Responsible for the development and production quality of video content, working with the local creative community to develop and produce strategic long form, serialized formats, or single short form videos, live or non-live. The Head of Content oversees all...

  • Head of Acquisition

    hace 1 mes


    España Hero Gaming A tiempo completo

    Location: Marbella or RemoteWe’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition, you’ll...

  • Head of Acquisition

    hace 1 mes


    España Hero Gaming A tiempo completo

    Location: Marbella or Remote We’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition,...


  • España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva CRM Administrator.Job DescriptionHandling administrative functions and requests. This...

  • Head of CRM

    hace 4 semanas


    España EasyPark Group A tiempo completo

    ARABLE REPORTERJoin the award-winning Farmers Weekly team.With nearly 40 years of industry leadership, Mark Allen invites you to join a culture fueled by passion, creativity, and fairness. We’re committed to nurturing talent and growing our brands, giving you the chance to make a real impact on our continued success. With 550 talented individuals across 7...

  • Head of Boarding School

    hace 3 semanas


    España Sage College - The British School Of Jerez A tiempo completo

    Head of Boarding School: Job OverviewAre you a passionate, dynamic, and experienced leader in boarding education? Would you like to shape the future of an exciting, growing Boarding School in a beautiful location in southern Spain?Starting in August 2025, Sage College offers a unique opportunity to take on a key leadership role as Head of Boarding School....

  • Head of E-commerce

    hace 2 semanas


    España Michael Page International A tiempo completo

    Categoria: FMCG (Fast Moving Consumer Goods)Luogo di lavoro: Milano e provinciaIl nostro cliente è un noto brand di prodotti cosmetici e ci ha incaricato di ricercare un Head of E-commerce, che sarà responsabile dei canali di vendita online della società.Come Head of E-commerce riporterai al CEO, gestirai il portale e-commerce e implementare la strategia...

  • Head of Boarding School

    hace 3 semanas


    España Sage College - The British School Of Jerez - TES A tiempo completo

    Head of Boarding School: Job OverviewAre you a passionate, dynamic, and experienced leader in boarding education? Would you like to shape the future of an exciting, growing Boarding School in a beautiful location in southern Spain?Starting in August 2025, Sage College offers a unique opportunity to take on a key leadership role as Head of Boarding School....