? (Urgente) Crew Control Officer
hace 3 días
.Barcelona HeadquartersHello
We are Volotea, the airline of the small and mid-sized cities in Europe.Since our inception in 2012, we have been amongst the fastest-growing low-cost airlines in Europe.
We are enthusiastic enablers of direct travel for Europeans who don't live in big hubs.
We aim to connect the people in these cities with their passion for travel, in an enjoyable and increasingly sustainable way.After over a decade in the skies, we have now flown close to 70 million passengers.
Today, we serve over 100 destinations in 18 countries, actively consolidating our position among the top European airlines in the industry.In recent years, we have raised our travel capacity more than most competitors, increasing our number of aircraft, routes, destinations, employees, and markets.
Throughout this journey, our team continues to excel and grow stronger as our services gain recognition amongst an expanding European audience.
We are a young, dynamic, and international team that enjoys working together to grow our company during this exciting time in the airline industry.Our main markets are France, Italy, Spain, and Greece.
We have 21 operational bases: Nantes, Bordeaux, Toulouse, Marseille, Strasbourg, Lille, Lourdes, Lyon, and Brest in France; Venice, Verona, Palermo, Cagliari, Olbia, Florence, Bari, and Naples in Italy; Asturias and Bilbao in Spain; Athens in Greece; and Hamburg in Germany.If you feel inspired by our story and you're ready to take off with us, continue readingWe are hiring a Crew Control Officer who has experience in interacting with different cultural environments and can work in a challenging high-growth atmosphere.Are you a skilled, positive, assertive, and sociable individual who enjoys working as part of a multicultural team?If your answer is yes, apply to come on board and make Volotea your next professional destination.What you will do:Ensure that crew resources are managed most efficiently and cost-effectively, in compliance with set regulatory and company standards.Prioritize safety and punctuality in all crewing decisions.Guarantee that all crew duties are by the approved FTL scheme.Explain the changes made in the roster to the crews in a caring and empathetic way.Be the point of contact with the crews in last-minute needs.
Talk to them by phone or email to answer their questions and concerns.Maintain a standby crew roster to cover available aircraft by the Standby Crew policy.Manage crew absences and leaves.Liaise with ticketing to arrange to position duty travel and accommodation for crews traveling.What you will need:Studies in Aeronautical Management / Aeronautical Engineer or similar.Mandatory advanced English level, both written and spoken.
(Test will be done during the recruitment process).A high understanding of the aviation operational environment is a plus.Previous experience working in a call center can be a plus.Willing to work different shifts
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