Operations Manager
hace 2 días
SomosMerlin Digital Partner, una consultoríalíder en la captación de talento IT & digitalcon más de 10 años de experiencia.
Hemos escalado grandes referentes del sector comoWallapop, Glovo, Banc Sabadell o Factorial, entre otros.Enfocados enhumanizar y agilizar los procesos de selección, nuestro objetivo es transformar empresas mediante la incorporación del mejor talento.
Nos caracterizamos porsumergirnos a fondo en la realidad de cada uno de nuestros partners, comprendiendo sus necesidades, pero también su esencia.Actualmente, estamos en búsqueda de unDirector de Operaciones .Nuestro partner, una start-up,con sede en Sant Cugat (Barcelona) y otra en Santa Cruz de Tenerife cuenta conmás de150 empleadosen poco más de 2 años, con presencia internacional y cuya aplicación,con IA, ofrece distintas técnicas de marketing y growth,con el objetivo de maximizar los beneficios a sus clientes (pymes).Misión:Estamos buscando un perfil de Dirección de Operaciones cuya misión será garantizar la eficiencia operativa global, liderando los equipos y optimizando los procesos para asegurar el cumplimiento de los objetivos de negocio y financieros del proyecto Kit Digital, contribuyendo al crecimiento de la empresa.El Rol:Supervisión global de las operaciones relacionadas con el Kit Digital, asegurando la eficiencia y cumplimiento de los objetivos operativos y financieros.Coordinación de los distintos procesos operativos relacionados con el Kit Digital: adquisición de clientes, tramitación de expedientes, experiencia de cliente, calidad de las soluciones, etc.Gestión de los equipos ubicados en la sucursal de Tenerife.Identificar y liderar iniciativas de mejora enfocadas a aumentar la eficiencia operativa.Monitorizar y mejorar los unit economics asociados a la operación.Realizar reportes e informes a dirección.Qué buscamos:Formación eningeniería informática o similar.Experiencia previa en lasupervisión de operaciones complejas, con un enfoque en optimización y mejora de procesos.Experiencia gestionando equipos grandes (idealmente entre 50-70 personas).Habilidad para contratar, formar y desarrollar talento, creando un entorno de trabajo productivo y cohesivo.Capacidad para planificar, ejecutar yliderar proyectos operativos, desde la fase de diseño hasta su implementación.Capacidad analítica para tomar decisiones basadas en datos y una orientación al logro de resultados y eficiencia.Conocimiento deherramientas de datos, CRM y software de gestión de proyectos, como Hubspot, Salesforce, PowerBI, ClickUp, Asana, Holded, entre otros.Familiaridad con el Kit Digital o programas similaresserá un plus.Qué Ofrecemos:Contrato indefinido.Salario negociable en función de la experiencia (f+v).Bonus basado en el cumplimiento de objetivos de tu equipo.Oficinas en Santa Cruz de Tenerife.
Esta posición requiere vivir en la isla de Tenerife o mudarse a la misma (con residencia fiscal en España).Teletrabajo: 2 días a la semana.Jornada intensiva todos los viernes del año.Formación continua.Actividades de teambuilding.Formar parte de un ambiente joven en fase de gran crecimiento, con un ritmo de trabajo elevado, donde podrás crear, crecer y desarrollarte profesionalmente.#J-18808-Ljbffr
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