Customer Support Agent With English
hace 4 semanas
Social network you want to login/join with:Customer Support Agent with English (French and German markets), BarcelonaClient:CPM InternationalLocation:Barcelona, SpainJob Category:OtherEU work permit required:YesJob Reference:894206414296186880032460Job Views:3Posted:10.02.2025Expiry Date:27.03.2025Job Description:Who we areCPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International celebrates diversity
We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative cultureWhat will you be doing?Providing an outstanding customer experience through every customer interactionHandling telephone, email, and social media queries and ensuring that all customer & client needs are met in a timely and professional mannerDealing with queries regarding multiple brands and products (across several industries)Constantly improving brand and product knowledge to deliver the highest quality of information to our customersEmbracing our company values and acting as a brand ambassadorRequirementsWhat skills & experience you'll bring to us?A fluent level of French/German with exceptional grammar and spelling skillsA high level of English (both written and spoken)A genuine passion for delivering outstanding customer servicePrevious experience in a customer-facing role or a call centre environment would be a plusFlexibility, adaptability, and ability to multi-taskConfidence and an enthusiastic telephone mannerAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem-solvingStrong team spirit and a 'can do' attitudeBenefitsWhat do we offer?Start date: different start datesContract: Temporary (1-month probation period)Full or Part time (39 or 20 hours/week)Salary: competitivePaid bank holidays + 1 extra day in lieuHybrid Office work modelTraining: Fully paidOffice location: Barcelona (La Sagrera)Other Benefits:Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environmentEmployee Assistance Program - Free, confidential, and impartial guidance and supportEmployee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisationOption to sign-up for Discounted Private Health InsuranceReferral Program - Bring a friend and get a referral bonusAccess to LinkedIn specialised training & coursesReady to Make a Difference?Showcase your talent: Share your CV highlighting achievements and responsibilities.Be you: No need for photos, age, marital status, or gender.Our process: Submit CV, then email, phone screening, and video interview.We're excited to meet you#wecare #wearecurious #weachievetogether
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Customer Support Agent with English
hace 24 horas
Barcelona, España CPM International A tiempo completoWho we are CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. CPM International celebrates diversity We welcome everyone & embrace unique styles. Our...
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Barcelona, España CPM International A tiempo completoWho we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity We welcome everyone & embrace unique styles. Our accessible...
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hace 4 semanas
Barcelona, España Jr Spain A tiempo completoSocial network you want to login/join with: Customer Support Agent with English (French and German markets), Barcelona Client: CPM International Location: Barcelona, Spain Job Category: Other EU work permit required: Yes Job Reference: 894206414296186880032460 Job Views: 3 Posted: 10.02.2025 Expiry Date: 27.03.2025 Job Description: Who we are CPM...
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Barcelona, España Cpm International A tiempo completoWho We AreCPM International is a global leader in customer service, sales, and technical support solutions.With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our ClientNew Balance: Born to Move - New Balance believes in...
