Senior Data Specialist, Level Ii
hace 15 horas
.This job is with Morningstar, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.As a Level II Senior Data Specialist in the Data L2 Support, you will handle complex data and data product cases escalated from Level I support teams, Customer Success Managers, Sales, and senior managers.You will work closely with Client Support, Customer Success Managers, Data Content, and Subject Matter Experts to understand and resolve these issues.In this role, you will manage complex client issues, lead strategic client calls, and present and explain methodologies and complex data issue resolutions to clients.This position is based in our Madrid office and reports to the manager of the Client Response Program.Given the global nature of our clients, particularly those in the Americas, as well as in EMEA and APAC regions, flexibility to join calls outside standard EMEA working hours may be required.Responsibilities: Track, evaluate, and determine the resolution approach for complex data issues escalated from the Level I team (Product Support, Client Service Consultant).Respond immediately to escalations from L1 managers, CSMs, Sales, and Senior Management.Serve as an expert on investment data points and calculations, leading strategic client calls and addressing questions and escalations from internal teams.Demonstrate a strong sense of ownership over issues in the data ticket queue, providing timely updates, follow-up, and resolution.Prioritize issues based on severity and impact.Enhance knowledge and improve data quality processes across internal teams (data and service).Stay current on financial regulations and updates.Leverage data to drive decision-making processes, defining, tracking, and analyzing key performance indicators (KPIs) Be a fast learner, expanding knowledge of additional universes and data sets in response to client needs.Understand the roles, responsibilities, and expertise of internal stakeholders to expedite issue resolution, identify opportunities for process and methodology improvements, and effectively communicate the voice of the client.Stakeholders include all Morningstar employees whose expertise may be relevant to resolving a data query.Requirements: Solid understanding of the financial industry and a passion for investment data.Willingness to collaborate with global teams.Excellent writing, communication, problem-solving, organizational, and analytical skills.Ability to lead external calls and clearly communicate and explain complex data issues and investment subjects.Strong client-centric mindset, self-learning ability, and time-management skills, with the capability to handle high volumes of cases and meet strict deadlines.Basic knowledge or willingness to learn essential tools and technologies such as SQL, Python, and AWS to analyze large volume of data
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Senior Data Specialist, Level II
hace 2 semanas
Madrid Centro, Madrid, España Sustainalytics A tiempo completo{"h1": "Senior Data Specialist, Level II", "p": "As a Senior Data Specialist in the Data L2 Support team, you will handle complex data and data product cases escalated from Level I support teams, Customer Success Managers, Sales, and senior managers. You will work closely with Client Support, Customer Success Managers, Data Content, and Subject Matter...
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Senior Data Specialist, Level II
hace 2 semanas
Madrid Centro, Madrid, España Sustainalytics A tiempo completo{"h1": "Senior Data Specialist, Level II", "p": "As a Senior Data Specialist in the Data L2 Support team, you will handle complex data and data product cases escalated from Level I support teams, Customer Success Managers, Sales, and senior managers. You will work closely with Client Support, Customer Success Managers, Data Content, and Subject Matter...
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Senior Data Specialist, Level Ii
hace 15 horas
Madrid, España Mygwork A tiempo completoThis job is with Morningstar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.As a Level II Senior Data Specialist in the Data L2 Support, you will handle complex data and data product cases escalated from Level I support teams, Customer Success...
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Data Specialist, Level II
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleThis position is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community.Please do not contact the recruiter directly.About the CompanyMygwork is one of the largest independent sources of fund, equity, credit data and research in the world, and our advocacy for investors' interests is the foundation of our company.We...
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Data Specialist, Level II
hace 3 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleThis position is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community.Please do not contact the recruiter directly.About the CompanyMygwork is one of the largest independent sources of fund, equity, credit data and research in the world, and our advocacy for investors' interests is the foundation of our company.We...
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Specialist, Level Ii
hace 1 mes
Madrid, España Mygwork A tiempo completoThis job is with Morningstar, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.The Group: Morningstar is one of the largest independent sources of fund, equity, credit data and research in the world, and our advocacy for investors' interests is the...
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Data Centre Sales Specialist
hace 2 semanas
Madrid, España Ntt Data A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATA The Data Center...
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Data Centre Sales Specialist
hace 2 semanas
Madrid, España Ntt Data A tiempo completoMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Data Center...
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Data Centre Sales Specialist
hace 2 semanas
Madrid, España Ntt Data A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATA The Data Center...
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Senior Data Solutions Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Senior Data Solutions SpecialistWe are seeking a highly skilled Senior Data Solutions Specialist to join our team in Madrid. As a key member of our Laboratory Data Solutions Digital Trainee program, you will play a critical role in developing innovative solutions to drive business growth and sustainability.Key Responsibilities:Design and implement...
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Senior Data Solutions Specialist
hace 2 semanas
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Senior Data Solutions SpecialistWe are seeking a highly skilled Senior Data Solutions Specialist to join our team in Madrid. As a key member of our Laboratory Data Solutions Digital Trainee program, you will play a critical role in developing innovative solutions to drive business growth and sustainability.Key Responsibilities:Design and implement...
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Data Centre Sales Specialist
hace 2 semanas
Madrid, España Ntt Data A tiempo completo.Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Data Center...
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Data Protection Senior Specialist
hace 3 semanas
Madrid, Madrid, España Cigna A tiempo completoAbout the RoleCigna is seeking a highly skilled Data Protection Senior Specialist to join our team. As a key member of our Compliance team, you will play a critical role in ensuring the company's compliance with data protection regulations and laws.Key ResponsibilitiesProvide expert-level regulatory advice and support to management on all matters of data...
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Data Protection Senior Specialist
hace 3 semanas
Madrid, Madrid, España Cigna A tiempo completoAbout the RoleCigna is seeking a highly skilled Data Protection Senior Specialist to join our team. As a key member of our Compliance team, you will play a critical role in ensuring the company's compliance with data protection regulations and laws.Key ResponsibilitiesProvide expert-level regulatory advice and support to management on all matters of data...
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Senior Data Integration Specialist
hace 2 semanas
Madrid, Madrid, España Robert Walters Spain A tiempo completoSenior Data Integration SpecialistRobert Walters Spain is seeking a highly skilled Senior Data Integration Specialist to join our team in Madrid. As a key member of our Data Integration team, you will be responsible for designing, developing, and implementing data integration solutions across various sources and systems within our Asset Management...
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Senior Data Integration Specialist
hace 2 semanas
Madrid, Madrid, España Robert Walters Spain A tiempo completoSenior Data Integration SpecialistRobert Walters Spain is seeking a highly skilled Senior Data Integration Specialist to join our team in Madrid. As a key member of our Data Integration team, you will be responsible for designing, developing, and implementing data integration solutions across various sources and systems within our Asset Management...
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Data Strategy Senior Specialist
hace 2 semanas
Madrid, Madrid, España Clarity Ai A tiempo completoAbout Clarity AIClarity AI is a global tech company founded in 2017, dedicated to bringing societal impact to markets. We leverage AI and machine learning technologies to provide investors, governments, companies, and consumers with the right data, methodologies, and tools to make informed decisions.The RoleWe are seeking a Data Strategy Senior Specialist to...
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Data Strategy Senior Specialist
hace 2 semanas
Madrid, Madrid, España Clarity Ai A tiempo completoAbout Clarity AIClarity AI is a global tech company founded in 2017, dedicated to bringing societal impact to markets. We leverage AI and machine learning technologies to provide investors, governments, companies, and consumers with the right data, methodologies, and tools to make informed decisions.The RoleWe are seeking a Data Strategy Senior Specialist to...
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Senior Data Integration Specialist
hace 2 semanas
Madrid Centro, Madrid, España Robert Walters Spain A tiempo completoSenior Data Integration SpecialistRobert Walters Spain is seeking a highly skilled Senior Data Integration Specialist to join our team in Madrid. As a key member of our data integration team, you will be responsible for designing, developing, and implementing data integration solutions that support our strategic objectives.Key Responsibilities:Design and...
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Senior Data Integration Specialist
hace 2 semanas
Madrid Centro, Madrid, España Robert Walters Spain A tiempo completoSenior Data Integration SpecialistRobert Walters Spain is seeking a highly skilled Senior Data Integration Specialist to join our team in Madrid. As a key member of our data integration team, you will be responsible for designing, developing, and implementing data integration solutions that support our strategic objectives.Key Responsibilities:Design and...
