Operational Risk Analyst |

hace 1 semana


Madrid, España Importante Empresa Del Sector A tiempo completo

.You Lead The Way. We've Got Your BackAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex,our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.ICS (International Consumer Services) Operational Excellence aims to ensure that ICS has a robust first line of defense, playing an active role in supporting the Business meet its business objectives and demonstrating an effective control framework.We are currently seeking a high calibre professional to join the team as an operational risk analyst supporting Spain ICS business. This is an interesting and diverse role and will suit a motivated and process-oriented individual who is keen to work with the business to deliver the best outcomes for our customers and ensure we place them at the heart of what we do.Responsibilities:Ensure efficient and effective core operational risk programme within Spain ICS, including support and advise on core programs such as issue management, new product approval, third party life cycle, regulatory change management and internal audit support, among others.Support the AEESA Legal Entity Governance structure by performing analysis and monitoring of key risks, issues and changes relevant to AEESA and its branches.Support Outsourcing Representative of AEESA legal entity by having a good understanding of existing agreements and upcoming changes. Lead the draft documentation of outsourcing communications to Bank of Spain.Ensure effective proactive monitoring of Op Risk control metrics enabling action to be taken to identify and mitigate risk in Spain to drive improvements to the Spain control environment.Provide metrics analysis to the business and to the Legal Entity to facilitate good understanding of risk exposure, support risk-informed decision making. Support implementation of appropriate plans to address risks.Support business in designing and executing effective new controls for different areas of risk, processes, or third-party relationships


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