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Ecommerce Specialist
hace 4 meses
Job description SWATCH is hiring To manage the online point of sale of the brand and collect the needs or demands of customer request of information through this channel
You will report to Brand Manager and HQ Digital Department about Sales, traffic, campaign, conversion rate and several KPIs.
Analyze and follow up SEO, SEM campaigns and newsletters.
Direct contact with E-commerce Department in Swiss to guarantee the perfect optimization and running of the e-store.
To communicate special sales and new models launches.
Driving daily operations: manage orders, payment methods, shipping, refunds, guarantees and other incidents.
Customer service and support, to resolve doubts, incidents, manage product returns, collaborating as a link between the Brand and the customer
Cooperate with other departments: marketing, Sales, It, Logistics in different administrative task and duties
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