Amazon Ecommerce Global Account Manager

hace 2 meses


Barcelona, España Schneider Electric Global A tiempo completo

.Amazon eCommerce Global Account Manager Purpose of the job: As an Amazon eCommerce Global Account Manager, you will support the business case development, coach/train on the operational setup end to end across 15 active countries and work to establish Schneider Electric as a category leader in relevant electrical categories. In some cases, you will directly manage our commercial relationship with Amazon, while in others you will support our local country teams in their account management, commercial negotiation, and operational excellence. You will work to maximize the potential of the Amazon partnership by working with central and local teams to coach internal teams on how to set up their local organization, build our central knowledge base to uplift Acumen on how to work with Amazon, and support active troubleshooting on operational and functional issues that inhibit growth, all to deliver the best customer experience and appropriate capabilities to grow our category share. This position requires strong negotiation, communication, and commercial skills when dealing with stakeholders internal and external. You will also be very comfortable tackling daily operational challenges and 'rolling up your sleeves' to ensure the account can grow in sales and influence. Your overall target is to grow Amazon sell-out for the Schneider Brand and to develop us as a category champion on the Amazon platform. Key Responsibilities: Build our Global Amazon Strategy and drive alignment and localization for effective deployment in countries. Setup and deploy the Multi-country operating model and governance for Amazon across all agreed countries to drive eCommerce transformation and growth. Assist countries in developing their launch plan and support all relevant workstreams to clarify Amazon requirements. Coach/Train and assist our countries on how to work with Amazon and activate all potential growth levers. Work with countries to develop a strong commercial growth plan to reach our combined target. Develop the definition of central and local resource and capabilities to accelerate Amazon growth. Support local development of Amazon strategy and the operationalization of agreed activities including product launches and product boosts, supported by clear deal and marketing plans. Drive development of and coordinate our contract framework to lower risk and ensure consistency of commercial policy to ensure Amazon is a profitable platform. Drive our Pricing governance process with Amazon in all regions. Responsible for commercial performance with Amazon, including turnover and profitability, as well as online performance of Schneider products (traffic, conversion rate, etc.). Working with the Digital Trade Manager, innovate and optimize eCommerce activities along the customer journey with a ROI-driven focus, ensuring a seamless omni-channel experience for customers



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