Barcelona, Spain Assistant Site Director

hace 7 días

Barcelona, España Center For International Studies A tiempo completo

Position: Barcelona Assistant Site Director

Weekly Hours: Part or Full Time Contract Position - Monday to Sunday (flexible)

Dates of Contract: December 16, 2024 - July 31, 2025

Location: Barcelona, Spain

ABOUT US:

At CIS Abroad, we believe that education abroad offers students the best chance to realize their potential and change their world. We're a nationally recognized organization that offers transformative study, intern, short-term, and custom programs across the globe. Our shared values--Passion, Fun, Cultural Competence, Trust, Change & Growth--form the foundation for all we do, and we look for employees who embody these values in their personal and professional lives.

POSITION OVERVIEW

The Barcelona Assistant Site Director (ASD) is a contracted position responsible for assisting CIS Abroad with on-site programming and operations in Barcelona, Spain. A few of the ASD's primary responsibilities include: overseeing logistics, helping to maintain positive partner/university relations, and student support services and operations for CIS Abroad in Barcelona. The ASD will work with US-based staff and Spain-based staff to ensure that the company is delivering safe, consistent, and high-value programs that are in line with the values and the mission of the organization. This individual must be legally able to work in Barcelona and must live in or near the city.

SPECIFIC DUTIES

Student Support

Assist in the coordination of arrival logistics and in the running of the program orientations (pre-arrival and on-site)
Engage with students on-site, following the guidelines in the 'Checklist for Onsite Delivery' according to the On-site Service Expectations Airport Pickups
Warm Program Welcome
Deliver The Local Life Excursions / Activities
Assist to conduct check-ins
Assist to Farewell Celebrations
Assist to deliver Program Evaluations

Remain in close contact with students throughout their program addressing issues when they arise
Respond to student's questions through WhatsApp group
Maximize the student experience with resources and reflections
Oversee cultural program delivery
Help to remedy any issues should they arise
Help resolve issues that happen in student housing
Help to check students into housing, and give them a housing orientation

Assist with Health and Safety

Mitigate/manage risks in the local environment, including potential issues on program excursions
Follow local safety and emergency protocol
Communicate current and reliable information concerning health and safety to program participants and CIS Abroad Staff
Remain reachable by mobile phone when program participants are experiencing a true emergency
Work closely with local resources, Site Director, US-based International Operations Management and/or emergency response team as problems or emergencies happen on site
Enforce the CIS Abroad code of conduct when appropriate

Marketing and Promotion

Take pictures and record video when delivering program activities
Share pictures and videos through our Asset's manager
Schedule and Publish content in the local Instagram Account

Communications

Check emails regularly – and agrees to respond to emails within 24 hours to acknowledge receipt, even if an answer is not immediately available.
Remain available by telephone throughout working hours and check voicemails regularly when this is not possible.
Checking WhatsApp business and responding to students

SUCCESS TARGETS

Incident report protocol is followed 100% of the time
On-site Risk Management plan remains updated and is followed 100% of the time
CIS Checklist implementation - on time and on budget, 90% of the time
Excursions are delivered on budget and on schedule

REQUIRED QUALIFICATIONS & SKILLS

Excellent computer skills. Functional knowledge of Google Suite, Microsoft Suite.
Bachelor's degree
Fluency in English and Spanish
Experience working with international students, preferably US university students in the field of International Education
Aptitude to thrive without a routine or daily supervision
Team player with a rockin' sense of humor
Must have a positive attitude
Outgoing, flexible, reliable, honest with an open mind
Must be willing to undergo background check
Live in Barcelona

PREFERRED QUALIFICATIONS & SKILLS

Good photography skills
Comfortable working with tight deadlines in non-traditional office settings
International study/intern/volunteer/work/travel experience
First Aid training

COMPENSATION

Part time: $1,500 USD per month with an average of 70 hours per month plus flexibility upon emergencies.
Full time: $2,500 USD per month with an average of 160 hours per month plus flexibility upon emergencies.
Part of the job will require working during weekends (hours will be compensated during the week)
Compensation to be paid through a US Bank Wire

CIS Abroad provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire.

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