Senior Technical Customer Support
hace 4 días
.About usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public information in their models or workflows. Our clients include the most successful hedge funds, banks, and asset managers in the worldWe are looking for a Senior Technical Customer Support Specialist to join RavenPack's Customer Success team in Marbella.As a Senior Customer Support Specialist, you will work with the Sales and Customer Support teams, supporting a global client base consisting of the world's top banks and hedge funds.Responsibilities as a Senior Customer Support Specialist:Supporting both new trials and our existing clients by developing a thorough understanding of our API products and service offerings.Write Python scripts to help enhance and troubleshoot customer interactions in connecting, retrieving, and managing data with the RavenPack API.Creating scripts that mirror typical client workflows in order to improve onboarding and debugging efficiency.Provide technical guidance to customers using tools such as Python, Jupyter notebooks, and SQL.Resolve technical issues in a timely manner using available resources within the company.Requirements:Demonstrated expertise in writing Python code, capable of efficiently developing solutions to complex problems.Proficiency in working with development frameworks like Jupyter Notebooks and Streamlit.Experience with Python-specific tooling and concepts like Pydantic & Poetry.Proven ability to investigate and provide thorough yet concise answers to clients' intricate questions, showcasing a strong problem-solving aptitude.Excellent verbal and written communication skills, adept at conveying technical concepts clearly and effectively to clients.Natural aptitude for troubleshooting, coupled with prior experience in collaborating across different teams to resolve technical issues efficiently.Desirable:Previous experience working in a fintech or a SaaS company.Major or experience in Finance or Business.What's in it for you:International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.Competitive Salary: In RavenPack, we believe that your time and experience need to be fairly rewarded.Free Company shuttle bus from Malaga, Fuengirola, La Riviera, and Estepona.Continuous learning: We provide the support needed to grow within the team.Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.We are an equal-opportunity employer and value diversity at our company
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Senior Technical Customer Support
hace 4 días
Málaga, España Ravenpack A tiempo completo.About us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 4 días
Málaga, España Ravenpack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 4 días
Málaga, España Ravenpack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services.Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content.RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Technical Customer Support
hace 5 días
Málaga, España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of...
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Senior Customer Support Specialist
hace 2 semanas
Málaga, España Ravenpack A tiempo completo.About us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 3 semanas
Málaga, España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 2 semanas
Málaga, España Ravenpack A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack's products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 4 semanas
Málaga, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of alternative data analytics solutions for the financial services industry. Our cutting-edge technology enables financial professionals to analyze large amounts of unstructured content with speed and accuracy.Job DescriptionWe are seeking a highly skilled Senior Customer Support Specialist to join our Customer...
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Senior Customer Support Specialist
hace 4 semanas
Málaga, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of alternative data analytics solutions for the financial services industry. Our cutting-edge technology enables financial professionals to analyze large amounts of unstructured content with speed and accuracy.Job DescriptionWe are seeking a highly skilled Senior Customer Support Specialist to join our Customer...
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Technical Support Specialist
hace 3 semanas
Málaga, Málaga, España Ttec A tiempo completoAbout the RoleAs a Technical Support Specialist at TTEC, you will be a key player in delivering exceptional customer experiences. You will work remotely in Bulgaria, collaborating with a global team to resolve customer issues and provide top-notch technical support. Key ResponsibilitiesTroubleshoot customer issues and provide solutions in a timely and...
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Technical Support Specialist
hace 2 semanas
Málaga, Málaga, España Blu Selection A tiempo completoTechnical Support SpecialistAt Blu Selection, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers through various communication...
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Technical Support Specialist
hace 2 semanas
Málaga, Málaga, España Blu Selection A tiempo completoJob Summary:We are seeking a highly motivated and tech-savvy Technical Support Advisor to join our team in Malaga. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers through various communication channels.Respond to...
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Technical Support Specialist
hace 4 semanas
Málaga, Málaga, España Blu Selection A tiempo completoTechnical Support AdvisorAre you passionate about technology and customer service? Do you want to work in a multicultural environment with a global presence? We are looking for a Technical Support Advisor to join our team in Malaga, Spain.Key Responsibilities:Provide technical support to customers through various communication channels, including phone and...
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Technical Support Specialist
hace 4 semanas
Málaga, Málaga, España Blu Selection A tiempo completoTechnical Support AdvisorAre you passionate about technology and customer service? Do you want to work in a multicultural environment with a global presence? We are looking for a Technical Support Advisor to join our team in Malaga, Spain.Key Responsibilities:Provide technical support to customers through various communication channels, including phone and...
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Technical Support Specialist
hace 3 semanas
Málaga, Málaga, España Blu Selection A tiempo completoJob Summary:We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Malaga. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers through various communication...
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Technical Support Specialist
hace 3 semanas
Málaga, Málaga, España Blu Selection A tiempo completoRole OverviewAs a Technical Support Specialist at Blu Selection, you will be responsible for providing exceptional customer support to our clients. Your primary goal will be to ensure that our customers receive timely and effective solutions to their technical queries.Key ResponsibilitiesRespond to customer inquiries via phone, email, and other communication...
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Technical Support Specialist
hace 2 semanas
Málaga, Málaga, España Blu Selection A tiempo completoTechnical Support SpecialistBlu Selection is seeking a skilled Technical Support Specialist to join their team in Malaga. As a Technical Support Specialist, you will be responsible for providing top-notch support to customers through various communication channels.Key Responsibilities:Provide technical support to customers via phone, email, and other...
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Technical Support Specialist
hace 4 semanas
Málaga, Málaga, España Empresa Reconocida A tiempo completoJoin Our Team as a Technical Support AdvisorAre you looking for a challenging and rewarding career in the tech industry? We're a leading technology and services company that powers the brands of the future. Our team of game-changers is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join...
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Technical Support Specialist
hace 4 semanas
Málaga, Málaga, España Empresa Reconocida A tiempo completoJoin Our Team as a Technical Support AdvisorAre you looking for a challenging and rewarding career in the tech industry? We're a leading technology and services company that powers the brands of the future. Our team of game-changers is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join...
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Technical Support Specialist
hace 3 semanas
Málaga, Málaga, España Blu Selection A tiempo completoJob Summary:We are seeking a highly motivated and tech-savvy Technical Support Advisor to join our team in Malaga. As a Technical Support Advisor, you will be responsible for providing exceptional customer support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide timely and effective...
