![Edreams](https://media.trabajo.org/img/noimg.jpg)
? Buen Salario: Cx Training Lead
hace 2 semanas
.CX Training Lead - Sales (They/She/He) - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're ready to soar, we're ready to take you there.Why eDreams ODIGEOJoin the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.20 million customers – 44 markets – 5 brands – 5.4M members in Prime16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average ageWe're a leading travel tech company, revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.What you will do: The Role's Key Responsibilities and TasksAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a CX Training Lead (Sales) in the CX Team you will be in charge of:Assess training needs across all functions for front office, back office, online, and offline.Design, deliver and evaluate training for both technical and soft skills.Create, manage, and maintain all training content.Conduct regular knowledge tests, analyse results, and implement improvement initiatives.Work with quality and operations to understand agent training needs.Responsible for maintaining a current training calendar roadmap.Conduct regular onsite visits to certify trainers, provide train-the-trainer session, and co-facilitate sessions as needed.Facilitate workshops and development sessions as required.Keep up to date with knowledge of our products, pricing, promotions and procedures.What you need to succeed:Job RequirementsBring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed: Excellent verbal and written communication skills with strong training content design ability.Proven experience delivering training about sales and retention strategies. Deep understanding of training processes and methodologies.Extremely organized and detail-oriented.What's in it for you?The best talent deserves the best benefitsAt eDO, we want you to be a part of our success story and great culture
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Cx Training Lead
hace 2 semanas
Barcelona, España Home Helpers Of Lake Country A tiempo completo.CX Online Training Lead - (Hybrid Model)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a...
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Cx Training Lead
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Barcelona, España Premierelv A tiempo completo.CX Training Lead - Sales (They/She/He) - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a...
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Cx Training Lead
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Barcelona, España Home Helpers Of Lake Country A tiempo completoCX Online Training Lead - (Hybrid Model) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center...
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Cx Training Lead
hace 2 semanas
Barcelona, España Edreams A tiempo completoCX Training Lead - Sales (They/She/He) - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a...
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Cx Training Lead
hace 2 semanas
Barcelona, España Home Helpers Of Lake Country A tiempo completoCX Online Training Lead - (Hybrid Model) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a...
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Cx Training Lead
hace 2 semanas
Barcelona, Barcelona, España eDreams A tiempo completoCX Training Lead - Sales (They/She/He) - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a...
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Cx Training Lead
hace 3 semanas
Barcelona, España Premierelv A tiempo completoCX Training Lead - Sales (They/She/He) - (Hybrid) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center...
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Cx Training Lead
hace 2 semanas
Barcelona, España Premierelv A tiempo completoCX Training Lead - Sales (They/She/He) - (Hybrid) As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring...
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Cx Training Lead
hace 2 semanas
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:CX Training Lead - Sales (They/She/He) - (Hybrid)As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned...
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Cx Online Training Lead –
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...
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CX Online Training Lead –
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona Hybrid to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard If youre ready...
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CX Training Lead – Sales
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking an experienced CX Training Lead to join our Group Support team in Barcelona Hybrid to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard If youre ready to soar...
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CX Training Lead – Sales
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with usWere seeking an experienced CX Training Lead to join our Group Support team in Barcelona Hybrid to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard If youre ready to soar...
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Cx Online Training Lead –
hace 2 semanas
Barcelona, España Edreams Odigeo A tiempo completo.As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...
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CX Training Lead – Sales
hace 2 semanas
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with usWe're seeking an experienced CX Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're ready to...
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Cx Online Training Lead –
hace 2 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us! We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...
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Cx Online Training Lead –
hace 2 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...
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Cx Online Training Lead –
hace 2 semanas
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...
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CX Online Training Lead –
hace 2 semanas
Barcelona, España eDreams ODIGEO A tiempo completoAs you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona Hybrid to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard If youre ready...
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Cx Online Training Lead –
hace 1 semana
Barcelona, España Edreams Odigeo A tiempo completoAs you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!We're seeking an experienced CX Online Training Lead to join our Group Support team in Barcelona (Hybrid) to ensure the training needs are coordinated and managed for the assigned delivery center ensuring a high training quality standard. If you're...