Client Success Associate
hace 4 semanas
.About the company:Join the exciting journey at fundcraft, where we're revolutionising the fund industry providing digital-native fund operations. Our mission is clear: be our client's digital native partner, providing simple, transparent and integrated fund operations ensuring alternative investment managers to focus on their core business.As a fully CSSF-licensed AIFM and central administrator, fundcraft is uniquely positioned to meet the diverse fund operations needs of private equity, venture capital, and funds of funds.Be part of our dedicated team of financial experts, lawyers, product managers, tech developers, and corporate professionals who are committed to disrupting the financial industry with our unique product and innovative tech-led approach. We're proud to stand out from competition and be the first product based company to offer such a comprehensive solution.Founded in 2020, fundcraft has grown rapidly, already employing over 90 professionals across two countries, Spain and Luxembourg. If you're passionate about driving change and making a difference in the financial world, join us and be part of our success storyAbout the role:As a Client Success Associate, you will be instrumental in supporting the operational needs of our client. You will be responsible for providing essential operational support to ensure our clients have seamless access to our platform and services. Your tasks will include managing access for both internal and external users, coordinating client communications, maintaining organized client data and assisting with administrative responsibilities.This position is based in Girona, Spain, and reports to the Client Success Manager (L3).Key Responsibilities:Guarantee access to External and Internal users to fundcraft platformClient SharedMailbox Coordination and ManagementMaintaining updated slack channelsPrepare client communications when new features of the platform are availableManage client data and information accurately within our Platform.Assist in preparing and sending client communications, including emails, letters, and reports.Write memorandums of meetings and prepare agendas.Coordinate meeting scheduling, travel arrangements, and expense reports.Provide general administrative support to the Client Success team.Contribute to the development and maintenance of client success processes and tools.Respond to client inquiries and requests in a timely and professional manner.Provide basic troubleshooting and support to clients.Work effectively as part of a team to achieve common goals.Contribute to a positive and supportive work environment.Qualifications & Experience:Bachelor's degree in Business Administration, Management or similar. Strong organizational and time management skills.Equivalent professional experience in a similar role may be consideredExcellent written and verbal English communication skills
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Client Success Senior Associate
hace 2 meses
Oña, España Fundcraft A tiempo completo.About the company:Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success Senior Associate |
hace 2 meses
Oña, España Fundcraft Holdco A tiempo completo.About the company:Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success Associate
hace 4 semanas
Oña, España Fundcraft Holdco S.Ar.L A tiempo completoAbout the company: Join the exciting journey at fundcraft, where we're revolutionising the fund industry providing digital-native fund operations.Our mission is clear: be our client's digital native partner, providing simple, transparent and integrated fund operations ensuring alternative investment managers to focus on their core business.As a fully...
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Client Success Associate
hace 4 semanas
Oña, España Fundcraft A tiempo completoAbout the company: Join the exciting journey at fundcraft, where we're revolutionising the fund industry providing digital-native fund operations.Our mission is clear: be our client's digital native partner, providing simple, transparent and integrated fund operations ensuring alternative investment managers to focus on their core business.As a fully...
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Client Success Associate
hace 4 semanas
Oña, España Fundcraft A tiempo completoAbout the company: Join the exciting journey at fundcraft, where we're revolutionising the fund industry providing digital-native fund operations. Our mission is clear: be our client's digital native partner, providing simple, transparent and integrated fund operations ensuring alternative investment managers to focus on their core business.As a fully...
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Client Success Senior Associate
hace 2 meses
Oña, España Fundcraft A tiempo completoAbout the company:Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success Manager |
hace 3 semanas
Oña, España Fundcraft Holdco A tiempo completo.About the company:Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business. We empower...
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Client Success Manager |
hace 6 días
Oña, España Fundcraft Holdco A tiempo completo.About the company: Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business. We empower...
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Client Success Manager
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Oña, España Fundcraft A tiempo completo.About the company: Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success Manager
hace 4 semanas
Oña, España Fundcraft A tiempo completoAbout the company: Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations.Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success Manager
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Oña, España Fundcraft Holdco S.Ar.L A tiempo completoAbout the company: Join the exciting journey at fundcraft, where we're revolutionizing the fund industry providing digital-native fund operations.Our mission is clear: to be our client's digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.We empower...
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Client Success And Delivery Specialist
hace 3 meses
Oña, España Spotlio A tiempo completo.Job OverviewAs we expand our business in the European market, we are growing our high-performance Client Success and Delivery team to strengthen our relationships and provide enhanced support in the region. We are adding our first Client Success and Delivery Specialist to support our partners' experience, provide enterprise support, and increase the...
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24/8/2024 Client Success Manager
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Fs Associate
hace 3 meses
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Associate Aml/Kyc
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