Customer Service Representative

hace 4 semanas

Barcelona, España Minacs A tiempo completo

Customer Service Representative (Italian-speaking) - On-site NW01Job Title: Customer Service Representative (Italian-speaking) - On-site NW01
Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this role As a Customer Service Representative on our team, you will:
Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEscalate potential service issues initially with MentorFollow all the processes and procedures of the projectEnsure contractual SLA is maintainedYour qualifications Concentrix is a great match if you:
Have a proficient or bilingual level of Italian, and advanced level of EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escalate call to resolutionIt will be a plus if you have: Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/internet configuration
If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you In this role, we offer benefits that help you support your unique lifestyle:
Full-time 39 hours/week permanent contract: Rotative Monday to Saturday 9:00 to 20:00Salary 19.000 euros gross/year + up to 2000 euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of you
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1546889 Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: English, Italian (Required)
Time Type: Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

#J-18808-Ljbffr

  • Customer Service Representative

    hace 4 semanas

    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...

  • Customer Service Representative

    hace 1 mes

    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...

  • Customer Service Representative ..

    hace 2 meses

    Barcelona, España AMSpace Recruitment Consultancy A tiempo completo

    **Job Title**: Customer Service Representative (German-speaking) **Location**: Hybrid (Project: Bose, based in Barcelona) **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 9:00 AM - 6:00 PM **Salary**: €18,776 annually + €1,920 in benefits **Overview**: Join our esteemed project, supporting a leading brand in audio...

  • Customer Service Representative

    hace 6 meses

    Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marriott International. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service to guests.

  • Finnish Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Finnish Customer Service RepresentativeWe are seeking a highly skilled Finnish customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide solutions...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer Service Representative With French

    hace 2 semanas

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...

  • Customer Service Representative With French

    hace 1 semana

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...

  • Customer Service Representative With French

    hace 2 semanas

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia 26.11.2024 Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia Recruit4Work SL 26.11.2024 Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number...

  • Customer Service Representative

    hace 6 meses

    Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 1 mes

    Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...

  • Customer Service Representative

    hace 4 semanas

    Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - secondary vocational education - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...

  • Customer service representative

    hace 2 semanas

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer service representative

    hace 3 semanas

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer service representative

    hace 1 semana

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Sales Representative

    hace 1 mes

    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service Sales RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Take incoming customer calls and respond to...

  • Customer Service Representative

    hace 1 mes

    Barcelona, España Recruitment Apple Lovers A tiempo completo

    We are currently seeking a Customer Support Representative to join our Spanish team. Details: - **Position**: Customer Service Representative - **Location**: Barcelona, Spain - **Employment Type**: Full-time - **Work Model**: On-site **Duties and Responsibilities**: - Log call details onto case management systems and provide response and resolution...