Customer Service Technician
hace 4 meses
En dependencia directa del Business Support Manager y dando soporte a la función global de Customer Service sus principales funciones serán:- Cumplimentar, mantener y mejorar el reporting en todas las áreas de Customer Service, así como su difusión a los responsables locales y regionales de CS y del área de Marketing y ventas- Realizar propuestas que permitan mejorar los distintos índices de gestion: Níveles de servicio, coste de gestión, productividades, consecución de objetivos, etc- Analizar, definir e implantar de forma continua cambios en los distintos procesos y herramientas de CS con objetivo de mejorar en la calidad de servicio e incrementar las productividades- Dar soporte en la formación de equipos así como en la elaboración y actualización de procedimientos, manuales y todo aquel material necesario en el área de Customer Service.- Realizar auditorías internas. Proponer acciones de mejora.- Establecer y medir SLA's consensuados con otras áreas de la organización.- Colaborar en la implantación de nuevos proyectos dentro del área de Customer Service.- Crear y actualizar contenidos en la intranet de Customer Service.- Monitorizar y analizar las causas de insatisfacción de nuestros clientes (RCA)- Dar y ofrecer soporte a los responsables de Customer Service.Para este puesto pensamos en una persona polivalente y organizada, con habilidades analíticas y capacidad para gestionar multiples tareas simultaneamente.- **I**mprescindible** usuario avanzado de Office 365 (Excel, PowerPoint, Power Platform, Sharepoint). Valorable conocimientos de Power BI- **Imprescindible** nível alto de ingles- Experiência en atención al cliente- Actitud proactiva y enfocada a la mejora continua- Excelentes dotes de comunicación y de relación para trabajar con otros departamentos
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Customer Service Technician
hace 4 meses
Getafe, España DHL A tiempo completoEn dependencia directa del Business Support Manager y dando soporte a la función global de Customer Service sus principales funciones serán: - Cumplimentar, mantener y mejorar el reporting en todas las áreas de Customer Service, así como su difusión a los responsables locales y regionales de CS y del área de Marketing y ventas - Realizar propuestas...
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Field Service Engineer/Technician
hace 1 semana
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoAbout Sécheron Hasler GroupWe are a leading supplier of electrical and electronic safety components and solutions for the railway industry, as well as solutions for renewable energies, DC networks, and other industrial systems. Our company is synonymous with Swiss quality and represents a leading reference for state-of-the-art products.Job SummaryWe are...
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Field Service Engineer/Technician
hace 1 semana
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoAbout Sécheron Hasler GroupWe are a leading supplier of electrical and electronic safety components and solutions for the railway industry, as well as solutions for renewable energies, DC networks, and other industrial systems. Our company is synonymous with Swiss quality and represents a leading reference for state-of-the-art products.Job SummaryWe are...
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Customer Service
hace 4 meses
Getafe, España Negrini A tiempo completoSe busca **Customer Service** para empresa de alimentación italiana.- **Funciones**:Se encargará de la atención de llamadas, atención, control y gestión de pedidos de clientes (grandes cuentas).- **Requisitos mínimos**:Experiência mínima de 2 años en puesto similar.Alto nível de excelCiclo formativo Grado Medio-Comercio y Marketing- **Requisitos...
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Customer Service
hace 4 meses
Getafe, España NEGRINI A tiempo completoSe busca **Customer Service** para empresa de alimentación italiana. - **Funciones**: Se encargará de la atención de llamadas, atención, control y gestión de pedidos de clientes (grandes cuentas). - **Requisitos mínimos**: Experiência mínima de 2 años en puesto similar. Alto nível de excel Ciclo formativo Grado Medio-Comercio y Marketing -...
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Maintenance Technician
hace 4 horas
Getafe, Madrid, España Otis College of Art and Design A tiempo completoJob Title: Maintenance Technician (H/M) - MadridWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key Responsibilities:Perform routine maintenance and repairs on automated door systemsIdentify and...
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Maintenance Technician
hace 29 minutos
Getafe, Madrid, España Otis College of Art and Design A tiempo completoJob Title: Maintenance Technician (H/M) - MadridWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key Responsibilities:Perform routine maintenance and repairs on automated door systemsIdentify and...
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Customer Service Field Strategy
hace 2 meses
Getafe, España NA A tiempo completoMultinacional del Sector Healthcare líder en su sector selecciona Customer Service Field Strategy: dentro de tus funciones estará: Asegurar la implementación de la Customer Service Field Strategy de las áreas de negocio (modalidades asignadas) de Terapia Avanzada y Diagnostico por Imagen , Apoyar y asegurar el/la eficiencia técnico/a, con acciones...
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Maintenance Technician
hace 3 horas
Getafe, Madrid, España Otis College of Art and Design A tiempo completoAbout the Role:We are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for performing routine maintenance tasks, identifying new business opportunities, and providing excellent customer service.Key Responsibilities:Perform routine maintenance tasks, including...
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Maintenance Technician
hace 11 minutos
Getafe, Madrid, España Otis College of Art and Design A tiempo completoAbout the Role:We are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for performing routine maintenance tasks, identifying new business opportunities, and providing excellent customer service.Key Responsibilities:Perform routine maintenance tasks, including...
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Maintenance Technician
hace 6 días
Getafe, Madrid, España Otis College of Art and Design A tiempo completoAbout the RoleWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key ResponsibilitiesPerform routine maintenance and repairs on automated door systems to ensure optimal performance and safety.Identify...
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Maintenance Technician
hace 6 días
Getafe, Madrid, España Otis College of Art and Design A tiempo completoAbout the RoleWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key ResponsibilitiesPerform routine maintenance and repairs on automated door systems to ensure optimal performance and safety.Identify...
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Maintenance Technician
hace 6 días
Getafe, Madrid, España Otis College of Art and Design A tiempo completoJob SummaryWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key ResponsibilitiesPerform routine maintenance and repairs on automated door systemsIdentify and capitalize on new business opportunities...
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Maintenance Technician
hace 6 días
Getafe, Madrid, España Otis College of Art and Design A tiempo completoJob SummaryWe are seeking a skilled Maintenance Technician (H/M) to join our team in Madrid. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our automated door systems.Key ResponsibilitiesPerform routine maintenance and repairs on automated door systemsIdentify and capitalize on new business opportunities...
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Customer Interface Engineer
hace 4 meses
Getafe, España European Satellite Services Provider A tiempo completoCreated in 2009, **ESSP **is a young and dynamic company, a **pan European service provider**, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide **Communication, Navigation and Surveillance**(CNS) services, among which, the main one is, the **EGNOS service** (the European...
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Field Service Technician for Power Systems
hace 1 mes
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoThe Sécheron Hasler Group upholds a legacy of over 140 years in railway technology, establishing itself as a premier provider of electrical and electronic safety components, as well as traction power supply systems tailored for the railway sector. Our commitment extends to renewable energy solutions, DC networks, and various industrial systems, with our...
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Field Service Technician for Power Systems
hace 1 mes
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoThe Sécheron Hasler Group upholds a legacy of over 140 years in railway technology, establishing itself as a premier provider of electrical and electronic safety components, as well as traction power supply systems for the railway sector. Our commitment extends to renewable energy solutions, DC networks, and various industrial systems, with our name...
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Field Service Technician for Power Solutions
hace 1 mes
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoCompany Overview:Sécheron Hasler Group upholds a rich Swiss heritage of over 140 years in railway technology. Renowned globally, we specialize in providing electrical and electronic safety components, as well as traction power supply systems tailored for the railway sector. Our expertise extends to renewable energy solutions, DC networks, and various...
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Field Service Technician for Power Solutions
hace 2 semanas
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoCompany Overview:Sécheron Hasler Group upholds a rich Swiss heritage of over 140 years in railway technology. Renowned globally, we specialize in providing electrical and electronic safety components, as well as traction power supply systems tailored for the railway sector. Our expertise extends to renewable energy solutions, DC networks, and various...
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Field Service Technician for Power Systems
hace 2 semanas
Getafe, Madrid, España Sécheron Hasler Group A tiempo completoThe Sécheron Hasler Group upholds a legacy of over 140 years in railway technology, establishing itself as a premier provider of electrical and electronic safety components, as well as traction power supply systems tailored for the railway sector. Our commitment extends to renewable energy solutions, DC networks, and various industrial systems, with our...