Customer Care Specialist
hace 2 semanas
Customer Care Specialist - French market
Paterna
Paterna, Valencian Community, ES We are looking for motivated and eager to work people who want to join our Customer Care team for the Frenchmarket. If you are a person with enthusiasm and passion for technology, do not hesitate to apply and start your new challenge with Avantio
About us Avantio, with more than 20 yearsof experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.
Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of top-level professionals, in an international environment. Description: Daily duties of the team:
Respond to customer requests via email, chat and video call. Manage these requests and resolve them as soon as possible or pass the report on to the technical team for resolution. Follow up on incidents and ensure customer satisfaction. Once your knowledge of the product is more advanced: upgrade plans, post sales, module activation. Support the team in other markets as needed. Translation of online support for new launches (on demand). Support at customer events in the market. Support in market development and system adaptation. What are we looking for? Native or bilingual in Spanish and French Proactive and positive attitude Service oriented You are a technology geek. If you know our products is a plus. You are passionate about customer care Useful: Knowledge of other additional languages: English, Italian, Portuguese. . . A restless, creative person with the ability to generate ideas. You like to work in a team. If anything is characteristic of the Customer Care team, it is how much they help each other. You are curious and eager to find out what the problem is and look for solutions. You are eager to train in a sector that is constantly growing. What do we offer? We are a leading global provider of solutions, services and technological tools for holiday rentals with a stable projection. Stable full-time contract. Salary: 20k + bonus Training provided by the company: we offer free Spanish and English lessons for all our employees, as well as trainings about tools or skills useful for your role or team. Flexible working hours. We currently have a hybrid working system, which means that we come two days a week and three days of telework. Possibility to build a long-term career. We offer you activities, tasks and responsibilities that will allow you to grow professionally and personally. Flexible remuneration plan. Work-life balance: childcare allowance, afternoon off for children's birthdays and support during their first days at school :) Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company) or you can travel to work with colleagues free of charge. A dynamic and multicultural environment, with more than 24 nationalities to get to know. The opportunity to work in a young and international team. We currently have +175 employees, with cultural diversity. Attractive facilities and atmosphere: lounge areas with sofas (ping-pong table, table football. . . ), fully equipped cafeteria (coffee, fresh fruit. . . ) and a roof terrace with interesting views. We have fun Employment advice: a small guide to help you with all your documentation (NIE, social security number or how to register in a place. . . ). At Avantio we look for people who identify with our values: we care, we constantly help each other, we communicate a lot (both internally and with our clients and partners) and we learn from each other. We want you to make this project yours too
One of the most important things is the good atmosphere in the Avantio team, and in order to maintain and further develop it, the company is involved in this. We have two big events where we all get together: Avantio Summer Event and Xmas dinner. In addition, during the year, we are also encouraged to get together in what we call internally "The Extracurriculars", the company provides us with different activities: paddle courts twice a week, volleyball courts during the summer, and we have a football team that plays matches monthly
Added to all this are the more informal meet-ups we have all year long, as we have a great Afterwork group , thanks to which we get together to do multiple activities (go bowling, ice skating, or just meet up for a drink), and it allows us to get closer to people from all departments We provide the necessary tools and opportunities to grow professionally. You will be challenged so that you can develop your professional career and this will lead to the growth of the company. In other words, "the sky's the limit"
If all this describes you and you want to work in a young, international company with these values, don't hesitate to apply
-
Customer Care Specialist
hace 6 días
Valencia, España Avantio A tiempo completoWe are looking to hire an ambitious Customer Care Specialist - French market to join our exceptional team at Avantio in Paterna, Valencia. Growing your career as a Full Time Customer Care Specialist - French market is a great opportunity to develop productive skills. If you are strong in adaptability, leadership and have the right personality for the job,...
-
Especialista en Customer Care
hace 2 semanas
Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Especialista en Customer Care
hace 3 semanas
Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Especialista en Customer Care
hace 3 semanas
Valencia, Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Especialista en Customer Care
hace 2 semanas
Valencia, Valencia, España Octopus Energy A tiempo completoes una compañía eléctrica que tiene como misión liderar la revolución de las energías renovables en España y, para ello, necesitamos personas que nos ayuden a hacer realidad esta visión. Buscamos un a Especialista en Customer Care, serás ...< p>
-
Customer Care Manager
hace 1 semana
Valencia, España odoo A tiempo completoCalle Guillem de Castro, 9 planta 2, 46007 Valencia, Spain_ _ Sales / Customer Care - Con el fin de apoyar a nuestra empresa en su crecimiento, estamos buscando un_ - Customer Care Manager para unirse a nuestro equipo de Odoo Valencia._ - El Customer Care Manager es una figura que trabaja en colaboración con el Departamento de Customer Success Direct,...
-
Customer Care Specialist
hace 1 semana
Valencia, España Home Instead 873 A tiempo completoWe are looking for motivated and eager to work people who want to join our Customer Care team for the Frenchmarket. If you are a person with enthusiasm and passion for technology, do not hesitate to apply and start your new challenge with Avantio About us Avantio, with more than 20 yearsof experience, is one of the world leaders in technology solutions for...
-
Customer Support Specialist
hace 1 mes
Valencia, España Yource Group A tiempo completoGooi het roer om en duik in het Spaanse leven. Uitgestrekte standen, zonovergoten dagen en een frisse start! Yource biedt jou deze kans in Valencia.Wanneer jij start wordt jij in een fulltime betaalde training van twee weken volledig opgeleid tot Customer Support Specialist bij onze partner Odido. In deze rol heb jij hét antwoord op alle vragen omtrent...
-
Customer Support Specialist
hace 4 semanas
Valencia, España Yource Group A tiempo completoGooi het roer om en duik in het Spaanse leven. Uitgestrekte standen, zonovergoten dagen en een frisse start! Yource biedt jou deze kans in Valencia.Wanneer jij start word jij in een fulltime betaalde training van twee weken volledig opgeleid tot Customer Support Specialist bij onze partner Odido. In deze rol heb jij hét antwoord op alle vragen omtrent...
-
Customer Support Specialist
hace 2 semanas
Valencia, España Yource Group A tiempo completoGooi het roer om en duik in het Spaanse leven. Uitgestrekte standen, zonovergoten dagen en een frisse start! Yource biedt jou deze kans in Valencia.Wanneer jij start word jij in een fulltime betaalde training van twee weken volledig opgeleid tot Customer Support Specialist bij onze partner Odido. In deze rol heb jij hét antwoord op alle vragen omtrent...
-
Customer Support Specialist
hace 4 semanas
Valencia, España Yource Group A tiempo completoGooi het roer om en duik in het Spaanse leven. Uitgestrekte standen, zonovergoten dagen en een frisse start! Yource biedt jou deze kans in Valencia. Wanneer jij start wordt jij in een fulltime betaalde training van twee weken volledig opgeleid tot Customer Support Specialist bij onze partner Odido. In deze rol heb jij hét antwoord op alle vragen omtrent...
-
Customer Support Specialist
hace 2 semanas
Valencia, España Yource Group A tiempo completoGooi het roer om en duik in het Spaanse leven. Uitgestrekte standen, zonovergoten dagen en een frisse start! Yource biedt jou deze kans in Valencia. Wanneer jij start wordt jij in een fulltime betaalde training van twee weken volledig opgeleid tot Customer Support Specialist bij onze partner Odido. In deze rol heb jij hét antwoord op alle vragen omtrent...
-
Customer Care
hace 2 semanas
Valencia, España Avantio A tiempo completoWe are looking for motivated and eager-to-work people who want to join our Customer Care team for the English **About us** - Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of...
-
Customer Care Consultant
hace 3 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 2 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 2 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Customer Care Consultant
hace 4 semanas
Valencia, Valencia, España Blu Selection A tiempo completoMoving to Valencia and working as a Customer Care Consultant by providing clients the best solutions. Doesn't that sound exciting?Living in the healthiest city in the world and next to that, having big opportunities to grow on a personal and professional level. Being surrounded with great nature and sunny weather. To sum it up, working in an international...
-
Head of Customer Care
hace 4 semanas
Valencia, España Avantio A tiempo completoBased in Valencia, Avantio's goal is to help vacation rental companies grow and become more competitive. With more than 20 years of experience and almost 200 employees, Avantio is one of the world leaders in vacation rental technology solutions. - The vacation rental is a fast-growing and innovative sector that is displacing hotels as the preferred form of...
-
Customer Care
hace 4 semanas
Valencia, España Avantio A tiempo completo**About us** - Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation. - Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made...
-
Customer Care
hace 2 semanas
Valencia, España Avantio A tiempo completo**About us** - Avantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation. - Based in Valencia and with sales teams in the USA and Mexico, in Avantio you will discover a highly qualified...
