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Associate Director, External Service Provider Quality
hace 3 meses
Associate Director, External Service Provider Quality Job ID: REQ-10019461
Aug 16, 2024
Location: United Kingdom
Summary Primary Location: London Westworks, United Kingdom. Alternate Location(s): Dublin, Ireland / Barcelona, Spain / Madrid, Spain. Working model: All locations have a hybrid working model (12 days per month in the office). Note: Novartis is not able to offer relocation for this role. Please only apply if the location is accessible for you and you have the right to work in the country you are applying to.
About this role: As our Associate Director External Service Provider QA, you'll have the opportunity to oversee the implementation of quality standards, processes, and tools. You will manage external service providers across GxP areas in Global R&D Quality, ensuring that our partners meet the highest standards of excellence.
About the Role Major accountabilities:
Provide QA expertise and guidance to ensure compliance with quality system requirements, including implementation of quality risk-based and GxP-relevant processes. Review and approve External Service Providers (ESP) qualifications and ensure adequate Quality Assurance Agreements (QAA) are in place.
Lead quality oversight and collaborate with business partners and other quality groups to meet health authority and regulatory requirements. Translate functional QA strategy into operational activities and support risk-based implementation.
Review and approve external service provider Quality Risk Assessments (QRAs) to identify and evaluate risks, trends, and potential quality issues proactively.
Address quality and compliance gaps, implement strategic process improvements, and monitor the Quality Plan. Support inspection readiness activities and assist the Audit team with audit planning and completion of audit CAPA.
Support clinical trial teams in managing external service providers and IT systems for research and development activities, ensuring corrective and preventive measures for findings are developed and implemented.
Collaborate with business partners and Procurement for risk evaluation and timely communication of required actions. Review quality metrics and ensure follow-up with line functions.
Contribute to lessons learned from audits, inspections, and incidents, fostering a proactive, risk-based culture.
Role Requirements:
Experience:
12+ years of experience in pharmaceutical development with excellent knowledge of quality management systems and vendor management.
Education:
Bachelor's degree in Life Sciences, Pharmacy, Medicine, or related discipline required.
Skills & Expertise:
Good knowledge of GCP/GLP, GMP, GVP.
Leadership in implementing robust processes and quality systems in a regulated area.
Experience managing External Service Providers and knowledge of quality standards and regulatory requirements.
Technical understanding of quality systems and clinical trial processes.
Experience in data analysis and trending.
Effective management of international and cross-divisional collaborations.
Root cause analysis skills and stakeholder engagement.
Why Novartis: Our purpose is to reimagine medicine to improve and extend lives. Join us in this mission
Commitment to Diversity and Inclusion: Novartis is committed to building an inclusive work environment and diverse teams.
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