Customer Representative with French
hace 3 semanas
Are you fluent in French and passionate about helping customers Looking for an opportunity to grow in a dynamic international environment
Our client a global leader known for its innovative solutions is looking for a Customer Solution Representative to join their team in Barcelona . This is a great chance to be part of a company that values customer experience and professional development.
If youre ready for your next career move wed love to hear from you
Tasks
- Manage customer orders inquiries and complaints while ensuring accuracy timely processing and compliance with agreements
- Coordinate with internal teams (sales logistics purchasing credit and accounting) to facilitate shipments invoicing and overall customer support
- Monitor customer credit status handle returns and ensure proper documentation and recordkeeping
- Act as a firstlevel point of contact for internal departments
- Prioritize tasks efficiently while managing competing demands
Requirements
- Native level of French
- Full Professional level of English
- 1 year of experience in Customer Service or a similar role
- Proficient in SAP MS Office and / or Salesforce
- Great communication and interpersonal skills
- Detailedoriented and proactive attitude
- Excellent organizational skills
- An active listener who enjoys working collaboratively
- Two weeks of fully remote work per year
Our recruitment process
- Step 1 : Interview with our Recruiter to get to know you better
- Step 2 : Interview with the Hiring Manager
- Step 3 : Interview with the Team Leader and the EMEA Customer Solution Manager
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
Yearly Salary Salary : EUR 29000 - 30000
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