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Delivery Manager
hace 1 mes
Join us to apply for the Delivery Manager - French Speaker role at Cytora.
Get AI-powered advice on this job and access more exclusive features.
We are a high-growth Series-B InsurTech start-up leveraging data and machine learning to revolutionize the insurance industry. You will join a strong, mission-driven team working to develop a customer-facing product that transforms how insurers evaluate risk, shifting from manual workflows to digital risk flows.
The Role
You will be part of the Customer Success Team, reporting to the Head of Delivery. Your stakeholder management experience will support customer engagement and growth, while your project management skills will ensure successful initial deployments with proper governance and benefits measurement.
If you are passionate about agile delivery and eager to contribute to our exciting journey, we want to hear from you.
What we are looking for :
- Ensure your team follows internal delivery best practices.
- Communicate effectively across technical and non-technical teams, building trust.
- Optimize team flow, address issues, and develop agile capabilities.
- Lead planning processes, including post-launch support and benefits realization.
- Identify and resolve team dynamic issues, provide effective feedback, and align work with the product vision.
- Contribute to different phases of product delivery for continuous improvement.
- Manage a Business Analyst and a Customer Engineer effectively.
- Build strong relationships with internal and external stakeholders for ongoing engagement.
Skills required to be successful :
- Proven experience in Agile project management.
- Experience in underwriting operations or insurance.
- Strong problem-solving and critical-thinking skills.
- Ability to manage multiple projects simultaneously and deliver on time.
- Effective stakeholder collaboration skills.
- Strong understanding of technology, especially AI/Data Science products.
- Continuous learning mindset to stay updated on industry trends.
- Adaptability to fast-paced environments.
- Fluency in French and English.
Bonus Points :
- Agile certifications (CSM, TKP, KMP, KCP).
- Experience with distributed teams and AI/Data Science products.
- Knowledge of the insurance industry.
- Additional benefits include stock options, enhanced parental leave, private health insurance, flexible working, a work-from-anywhere budget, and company off-sites.
We are an equal opportunity employer valuing diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Senior Level, Full-time, Management and Manufacturing, IT Services and Consulting.
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