Event Product Specialist

hace 3 semanas


Cartagena Campo de Cartagena y Mar Menor Spain Platinium Group SAM A tiempo completo

Job overview

We are looking for an Event Product Specialist, to support the Account Manager team with the creation and monitoring of all online ticket-shops, mostly in the motorsport, football, exhibition and festival industries.

Main tasks & responsibilities

The Event Product Specialist is responsible for the creation and maintenance of ticket shops on behalf of event organizers:

  • Creation of organizers' accounts
  • Creation and maintenance of product catalog
  • Management and upload of multilingual online content
  • Management and creation of ticketing elements: type of tickets, payment modes, shipping methods, customer type, etc.
  • Mapping of third-party providers' interfaces and data elements
  • Validation of content and integrity of online ticket-shops
  • Stock and rate grid management
  • Validation of event venues/stadiums
  • Creation of custom tickets (e-tickets, vouchers, paper tickets, etc.)
  • Any additional task relating to ticket-shop creation/lifecycle
  • Creation and resolution management of support tickets
  • Monitoring of daily scripts and resolution in coordination with internal teams
  • Participation in UAT for new IT projects covering Organizer ticket-shops

Requirements

  • Bac +2 / +3
  • Fluency in English & Spanish - Mastering of another language is a plus
  • Extremely rigorous, great sense for detail, excellent writing skills
  • Ownership, autonomy
  • Ability to adapt to a fast-paced and ever-changing environment
  • Ability to be quickly efficient with IT software, tools, and UIs
  • Willing to travel
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