Spanish Content Moderator

hace 5 días


Madrid, España Recruit4Work S.L. A tiempo completo

Want to start this next adventure in Greece? Check out this position

Join the team of Product Data Operations (PDO) as a Content Moderator. You will be responsible for reviewing and moderating content to ensure it complies with our guidelines, helping to maintain a safe and respectful online environment.

Responsibilities:
  • Moderate mild to moderately sensitive content.
  • Stay informed about products and community standards.
  • Review comments, videos and posts for guideline violations.
  • Investigate and address account support requests and content reports.
  • Respond to user inquiries with high-quality support.
  • Use market-specific knowledge to enhance community assistance.
  • Analyze data for improved user experience.
  • Enforce platform policies by monitoring and addressing abuse reports.
  • Identify workflow inefficiencies and propose solutions.
  • Recognize trends and escalate issues beyond standard procedures
Required skills
  • Fluent in Spanish
  • Working proficiency in English
  • Excellent communication skills
  • Attention to detail and strong analytical skills.
  • Ability to handle sensitive content professionally.
  • Excellent communication skills.
  • Experience with content moderation preferred.
  • Familiarity with Social Media platforms.
  • Ability to work independently and in a team.
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
Location

Moschato, Greece



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