Claims Support Office
hace 3 semanas
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.More information:www.cma-cgm.comFor our office in Barcelona, we are looking for a:Claims Support Officer (f/m/d)in Spain and reporting to the Claims Support Supervisor.MISSION:As a Legal Advisor, you will safeguard the Group’s interests by ensuring regulatory compliance, managing cargo claims, supporting operational incident resolution, and driving risk-prevention initiatives. You will work closely with internal teams and external stakeholders to protect the company from financial and legal exposureKEY RESPONSIBILITIESClaims Management· Manage all pre-claims for Spain and Portugal, including file creation in LEINA, document collection, investigations, and survey coordination. · Handle quantified cargo claims up to USD 50,000 for Spain: assess documentation, apply BL Terms and LNM, negotiate settlements, coordinate R&R signatures, and follow up on payments. · Conduct third-party recovery actions by identifying liable parties, issuing debit notes, and ensuring reimbursement.Operational Incident Management· Oversee incidents occurring at transshipment ports in Spain (reefer malfunctions, leaks, damages, overweight units, cross-stuffing, etc.). · Investigate causes, identify liability, notify vendors, and coordinate with Operations, Customs, POL/POD, and other departments. · Open and maintain LEINA incident tickets and ensure timely, transparent communication. · Coordinate surveys, propose technical or operational solutions, source vendors and quotations, validate costs, and ensure smooth recovery of units. · Transfer completed incident files to POD Claims teams for cost-recovery follow-up.Key InteractionsInternal: All CMA CGM departments External: Port and Customs authorities, lawyers, insurers, clients, and external vendorsSKILLS:- Knowledge of the legal and regulatory frame - Shipping knowledge - Creativity / Responsibility / Quick reaction skills. - Quality standards and regulations - Document management and archiving - English - Software / IT Applications
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Claims Processor
hace 1 semana
Madrid, España Chubb A tiempo completoDescriptionJob Description: This is an exciting opportunity to join our EMEA Madrid Claims Centre team as a Claims Processor and play a pivotal role in delivering exceptional support to our local claims teams across the EMEA clusters. If you are someone who prides themselves on providing outstanding customer service and thrives in a collaborative setting,...
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Claims Handler
hace 2 semanas
Madrid, España Munich Re A tiempo completoClaims Handler **for the Regional Middle Office Center Madrid** *** **Company** Munich Re **Location** Madrid, Spain The Regional Middle Office Center Madrid, is responsible for Non-Life technical accounting and claims handling services for Iberia, Latin America, Caribbean and Italy. We are looking for a flexible and highly motivated Reinsurance Claims...
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Claims Handler
hace 2 semanas
Madrid, España Munich Re A tiempo completo**Claims Handler **(M/F/d) ****: **for the Regional Middle Office Center Madrid** **Location** Madrid, Spain The Regional Middle Office Center Madrid is responsible for Non-Life technical accounting and claims handling services for Iberia, Latin America, Caribbean and Italy. We are looking for a flexible and highly motivated Claims Handler in this...
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Claims Associate
hace 1 semana
Madrid, Madrid, España Chubb A tiempo completoRole PurposeJOB DESCRIPTIONThe Claims Trainee role is an essential part of the CE Claims Hub team, responsible for assisting with claim administrative tasks for other European clusters. As a Claims Trainee, you will provide various administrative services to support customers throughout the claims process. This entry-level position offers excellent...
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Claims Associate
hace 1 semana
Madrid, Madrid, España Chubb Insurance A tiempo completoRole Purpose:The Claims Trainee role is an essential part of the CE Claims Hub team, responsible for assisting with claim administrative tasks for other European clusters. As a Claims Trainee, you will provide various administrative services to support customers throughout the claims process. This entry-level position offers excellent opportunities for...
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Claims Associate German Speaker
hace 1 semana
Madrid, España Chubb A tiempo completoDescriptionAre you looking for an exciting entry-level opportunity in the commercial claims field, where you can receive comprehensive training and eventually become a skilled Claims Processor? Are you German Speaker? Role Purpose: The claims trainee role is an essential part of the CE claims hub team, responsible for assisting with claim admin tasks for...
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Claims Manager
hace 2 días
Madrid, España iptiQ A tiempo completo**About iptiQ** iptiQ is a risk tech start-up within Swiss Re Group. Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. iptiQ provides digital, bespoke and transparent L&H...
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Claims executive
hace 4 días
Madrid, España X-Press Feeders A tiempo completoRole Summary: We are seeking a diligent and detail-oriented Claims Executive to join our dynamic team. The individual will be responsible for managing and processing claims related to the shipment of goods, ensuring the efficient and fair resolution of issues while maintaining high levels of customer satisfaction. Employment Type: Permanent Reports to:...
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Claims Executive
hace 3 días
Madrid, España X-Press Feeders A tiempo completoRole Summary:We are seeking a diligent and detail-oriented Claims Executive to join our dynamic team. The individual will be responsible for managing and processing claims related to the shipment of goods, ensuring the efficient and fair resolution of issues while maintaining high levels of customer satisfaction. Employment Type:PermanentReports to:General...
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Claims Trainee
hace 1 semana
Madrid, España Chubb A tiempo completoAre you looking for an exciting entry-level opportunity in the commercial claims field, where you can receive comprehensive training and eventually become a skilled Claims Processor? **Role Purpose**: The claims trainee role is an essential part of the CE claims hub team, responsible for assisting with claim admin tasks for other European clusters. As a...
