- Solo Quedan 15H: Operations Manager At Ega

hace 4 días

Barcelona, España ARES CONSULTORES A tiempo completo

The Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries. The CRG is composed of an interdisciplinary, motivated, and creative scientific team supported by flexible and efficient administration and high-end, innovative technologies. In April 2021, the CRG received the renewal of the 'HR Excellence in Research' Award from the European Commission. This recognition reflects the Institute's commitment to developing an HR Strategy for Researchers, aligning practices with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers.


Please check out our Recruitment Policy:


The Role

We are seeking a motivated Operations Manager to coordinate and ensure that all operational services run smoothly and meet high-quality standards. The new team member will work closely with the EGA Team Head and a diverse group of professionals, including system administrators, developers, data curators, project managers, and helpdesk staff, in collaboration with the European Bioinformatics Institute to coordinate Helpdesk activities, the development of core services, and operations with partners and relevant competitive projects. The Operations Manager will provide oversight and planning for the EGA helpdesk and operations team, coordinating day-to-day priorities, identifying training needs, ensuring a consistent high-quality customer experience, and ensuring continuity of helpdesk and operations service.


About the EGA

The EGA (European Genome-Phenome Archive) is a resource for permanent secure archiving and sharing of human genomics, hosting more than 16 petabytes of data, including over 3700 studies and 8600 datasets. The EGA, co-managed by the CRG and the European Bioinformatics Institute, is an active partner in numerous international and national projects and contributes to establishing international standards in genomics and data security.


Whom Would We Like to Hire?Must Have
  1. At least 1 year of experience with the management of operations, including systems, online services, or data management services.
  2. Experience in working in scientific international environments.
  3. Experience collaborating with cross-functional teams to achieve operational goals.
Education and Training

A postgraduate degree in bioinformatics, life sciences, IT, or equivalent experience.

Languages

Excellent level of English, as this is the daily used language for communication.

Technical Skills
  1. Familiarity with ticketing and project management systems such as RT, JIRA, or Confluence.
  2. Advanced MS Office & Google Docs skills, particularly in presentations, documents, and spreadsheets.
Competences
  1. Personal and team organizational skills.
  2. Leadership capacity & excellent interpersonal skills.
  3. Ability to efficiently interact with people from different professional backgrounds.
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