Operations Manager At Ega
hace 1 semana
The Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries.
The CRG is composed of an interdisciplinary, motivated, and creative scientific team supported by flexible and efficient administration and high-end, innovative technologies.
In April 2021, the CRG received the renewal of the 'HR Excellence in Research' Award from the European Commission.
This recognition reflects the Institute's commitment to developing an HR Strategy for Researchers, aligning practices with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers.
Please check out our Recruitment Policy: CRG Recruitment Policy The Role We are seeking a motivated Operations Manager to coordinate and ensure that all operational services run smoothly and meet high-quality standards.
The new team member will work closely with the EGA Team Head and a diverse group of professionals, including system administrators, developers, data curators, project managers, and helpdesk staff, in collaboration with the European Bioinformatics Institute to coordinate Helpdesk activities, the development of core services, and operations with partners and relevant competitive projects.
The Operations Manager will provide oversight and planning for the EGA helpdesk and operations team, coordinating day-to-day priorities, identifying training needs, ensuring a consistent high-quality customer experience, and ensuring continuity of helpdesk and operations service.
About the EGA The EGA (European Genome-Phenome Archive) is a resource for permanent secure archiving and sharing of human genomics, hosting more than 16 petabytes of data, including over 3700 studies and 8600 datasets.
The EGA, co-managed by the CRG and the European Bioinformatics Institute, is an active partner in numerous international and national projects and contributes to establishing international standards in genomics and data security.
Whom Would We Like to Hire?
Must Have At least 1 year of experience with the management of operations, including systems, online services, or data management services.
Experience in working in scientific international environments.
Experience collaborating with cross-functional teams to achieve operational goals.
Education and Training A postgraduate degree in bioinformatics, life sciences, IT, or equivalent experience.
Languages Excellent level of English, as this is the daily used language for communication.
Technical Skills Familiarity with ticketing and project management systems such as RT, JIRA, or Confluence.
Advanced MS Office & Google Docs skills, particularly in presentations, documents, and spreadsheets.
Competences Personal and team organizational skills.
Leadership capacity & excellent interpersonal skills.
Ability to efficiently interact with people from different professional backgrounds.
Ability to solve problems independently.
Attention to details.
Proactivity in identifying operational improvements and implementing solutions in a collaborative environment.
Nice to Have Knowledge of legal, technical, and security aspects of large, controlled access services.
End user service orientation.
Experience in managing sensitive data.
Experience with database systems or understanding of large-scale data management.
The Offer – Working Conditions Contract duration: technical and scientific activities contract, linked to project duration.
Estimated annual gross salary: commensurate with qualifications and consistent with our pay scales.
Target start date: as soon as possible.
We provide a highly stimulating environment with state-of-the-art infrastructures and unique professional career development opportunities.
We offer and promote a diverse and inclusive environment and welcome applicants regardless of age, disability, gender, nationality, ethnicity, religion, sexual orientation, or gender identity.
Application Procedure All applications must include: A motivation letter addressed to Mr. Jordi Rambla.
A complete CV including contact details.
Contact details of two referees.
All applications must be addressed to Mr. Jordi Rambla and submitted online on the CRG Career site - CRG Career Opportunities .
Selection Process Pre-selection will be based on qualifications and expertise reflected in the candidates' CVs.
Preselected candidates will be interviewed by the Hiring Manager and a selection panel, with a technical challenge and several rounds of interviews possibly employed.
Deadline: Please submit your application by December 30, 2024.
Suggestions: The CRG believes in ongoing improvement and promotes a culture of feedback.
You can provide your suggestions regarding your candidate experience in our recruitment processes through the following form: Feedback Form .
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