Customer Service Representative

hace 1 semana


Madrid, España Gi Group A tiempo completo

Gi Group es la multinacional Italiana líder en el mundo que ofrece soluciones integrales para el desarrollo del mercado laboral. Nuestra misión es contribuir con una visión global al desarrollo del mercado laboral con el objetivo principal de aumentar la empleabilidad, basándonos siempre en el valor personal y social del trabajo. Trabajamos día a día con nuestros candidatos y trabajadores para guiarles en su carrera profesional, y con nuestros clientes, para lograr un crecimiento y consecución de éxitos conjunta.Conoce más enFrom our Barcelona office, we are currently looking for aCustomer Service Representativefor theGerman-speaking market, to join a leading biotechnology company based in Barcelona. As aCustomer Service Representative, you will play a key role as the interface between customers, logistics, manufacturing, and sales or service representatives, ensuring high-quality service and contributing to Agilent's excellent customer experience.Key Responsibilities: • Manage customer (internal and external) inquiries and service requests, such as end-to-end order status management, repair/calibration requests, product changes, or returns. • Handle activities related to product/service order fulfillment, including invoicing requirements and contract administration. • Book orders, prepare quotes, and, in some cases, upsell or cross-sell products. • Collaborate closely with logistics and manufacturing teams to coordinate product deliveries and monitor inventories. • Resolve issues by applying established policies, procedures, and tactics. • Ensure effective and fluent communication with customers from the German-speaking market.Who are we looking for? We are looking for a proactive, solution-oriented individual with strong time management skills. A customer-focused mindset and the ability to handle multiple tasks related to order administration and customer service are essential.Required Skills & Qualifications: •Native-level German(mandatory). •Fluent English(mandatory). • Knowledge ofFrenchand/orSpanishis a plus. • Higher education or specialized training, or an equivalent combination of education and experience. • Previous experience of1 to 3 yearsin similar roles (preferred). • Proficiency in Microsoft Office tools, especially Excel and Word.What do we offer? • Immediate start through a temporary agency contract (ETT). •Contract duration: 12 months. • Annual gross salary:€27,000. • Full-time position: 40 hours/week. • Schedule: Monday to Friday, 08:00 to 17:00 (flexible hours available). • Hybrid model: 2 remote days (Monday and Friday), 3 onsite days (Tuesday to Thursday). • Workplace: World Trade Center, South Building, Moll de Barcelona, 08039.Why join this team? You will have the opportunity to work for a leading company in the biotechnology sector, in a dynamic and international environment, with a team that values excellence in customer service. Are you ready to take the next step in your career? Apply now and start your journey with us



  • Madrid, España Airways Aviation A tiempo completo

    **Customer Service Representative Job Summary** **Customer Service Representative Duties and Responsibilities** - Listen, document, and help resolve conflicts with customers - Answer questions or handle complaints from customers - Provide information to customers about order status and product queries - Process customer orders/changes/returns according to...


  • Madrid, España Binance A tiempo completo

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Madrid, España Nutreco A tiempo completo

    The Customer Service Representative handles advisory and commercial customer requests both reactively and proactively and in line with the relevant guidelines.He / she ensures adequate and reliable customer administration in order to contribute to customer satisfaction and realization of the commercial targets of the OpCo.Activities include accepting and...


  • Madrid, España General Mills A tiempo completo

    : - Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved...


  • San Blas-Madrid, España Trescal A tiempo completo

    Tipo de contrato - CUSTOMER SERVICE REPRESENTATIVE- Nível de experiência - CFGS EN ADMINISTRATCIÓN, CFGS COMERCIAL/MARKETING- Nível de experiência - NO IMPRESCINDIBLE- Categoría- Full time **DESCRIPCIÓN**: Grupo TRESCAL, como líder mundial en servicios de metrología, nuestra misión es servir al rendimiento industrial de nuestros clientes. Trescal...


  • Madrid, España HILTI A tiempo completo

    ¿QUÉ BUSCAMOS? Estamos buscando un/a Customer Service Representative para incorporarse al equipo de Customer Service. La persona seleccionada será responsable de asegurar una atención y respuesta inmediata a las necesidades del cliente (a través de teléfono, mail, chat..) y soporte a la red de ventas con el objetivo de dar solución en el primer...


  • Madrid, España Humanity A tiempo completo

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Madrid, España Humanity A tiempo completo

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Madrid, España Last Minute Group A tiempo completo

    Customer Service Representative – French or German Speaker Customer Service Representative – French or German Speaker The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.Our mission is to lead the travel industry by leveraging technology to simplify,...


  • Madrid, Madrid, España lastminute A tiempo completo

    Company Description is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as , Volagratis, Rumbo, , Bravofly, Jetcost and Hotelscan. Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience. Experts in brightening up...