Supply Chain Expert
hace 3 semanas
Actual Talent SpainDesplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad?is part of theActual Group, a €1.5B European HR leader with a strong presence across multiple industries.We believe that talented people are the key to every organization’s success, and we combine human expertise with technology and AI to help companies attract and develop the best professionals.Our mission is to connect inspiring professionals with opportunities where they can thrive and to help organizations discover the talent that will take them to the next level.About the client:A leading global pharmaceutical multinational with a strong commitment to people and continuous transformation. The company is actively seeking aSupply Chain Expertto strengthen its operations team.The Supply Chain Expert coordinates the full process from the moment a B2B customer places an order until the product is successfully delivered. The role requires strong attention to detail, process ownership, and communication skills to ensure operational excellence, customer satisfaction, and compliance with internal procedures.Key ResponsibilitiesManage end-to-end order processing: enter orders in the system, acknowledge customers, send requests to Supply Chain India (or supplier if applicable), ensure processing in SAP, and confirm POs to customers.Follow up until goods are delivered to the final destination.Maintain accurate local system updates on sales, stocks, and manufacturing planning.Participate in S&OP meetings with multiple manufacturing sites.Support the Business Department by attending regular calls and meetings with customers.Handle customer complaints: acknowledge, follow up, and ensure resolution.Regularly review POs with India to prioritize deliveries for the upcoming month.Keep customers informed about order status and provide coordination with the India team.Monitor forecasts to identify changes or potential impacts on supply chain activities.Meet with customers to discuss performance metrics and feedback (occasionally face-to-face).Contribute to the implementation of new or improved supply chain processes.Person SpecificationProven ability to support internal and external clientsFluency inEnglishis mandatory; additional languages are an advantage.Previous experience in thepharmaceutical sectorand/orsupply chainhighly valued.Neat, organized, and systematic approach to work.Strongknowledge of Excel and database IT tools; SAP experience is desirable.Understanding ofINCOTERMS.SkillsHigh attention to detail and accuracy.Ability to meet strict deadlinesExcellent customer service and communication skills.Team player with proactive mindset.Strong planning and organizational capabilities.Experience working independently and as part of intercultural and international teams.What We OfferOpportunity to join a multinational pharmaceutical company with a global footprint.Permanent and stable contract.Restaurant voucher: 180€/month.Private medical insurance.Company contribution to a pension plan.Work-life balance policy, teleworking and flexible working hours. xcskxlj Continuous training and development programs, plus internal benefits tailored to employee well-being.
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