Dutch-speaking Customer Support Representative, Barcelona
hace 4 semanas
Join Our Team as a Dutch-speaking Customer Support RepresentativeWe are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email, chat, and automated alerts, addressing user needs efficiently.Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs.Stay informed about our services and products, especially those tailored to individual customer applications.Escalate any potential service issues to senior team members as needed.Adhere to project processes and procedures while ensuring compliance with contractual SLAs.Provide coverage for other agents during their absence and collaborate with the team on specific projects.Handle administrative responsibilities, including managing holiday, sickness, and overtime records.Participate in regular team meetings and complete additional tasks assigned by management to ensure service performance and customer satisfaction.Requirements:C2/ fluent in Dutch (both verbal and written) with a minimum B2 level of English.At least 1 year of customer service experience, preferably in technical support.Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.Strong customer service aptitude with excellent listening skills to understand customer needs.Ability to take ownership of calls, progressing them to resolution or escalating as necessary.What We Offer:Competitive remuneration package based on experience, skills, and performance.Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.A dynamic and creative team environment with a positive and friendly atmosphere.23 days of paid annual leave.Guidance and tools to help you reach your full potential.If you are ready to take the next step in your career and join a fantastic team in Barcelona, apply now
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Barcelona-Based Dutch Customer Support Pro
hace 1 día
Barcelona, España JoB Training & Coaching A tiempo completoA professional training and coaching company in Barcelona is seeking a Dutch-speaking Customer Service representative. You will assist users, troubleshoot queries, and provide empathetic support. Ideal candidates are fluent in Dutch and confident in English, with strong communication skills. This role offers private health insurance, paid training, and a...
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Barcelona, España Cross Border Talents A tiempo completoOverview Dutch-speaking Customer Support Representative, BarcelonaResponsibilities Manage incoming customer inquiries through phone, email, chat, and automated alerts, addressing user needs efficiently.Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs.Stay informed about our services and...
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Dutch-Speaking Customer Support Agent
hace 5 días
Barcelona, España Lingo-nova A tiempo completoA language services company is seeking a Dutch Speaking Customer Service Representative in Barcelona. The role involves handling customer inquiries and ensuring satisfaction in Dutch. No prior experience is needed, but candidates must be fluent in Dutch and have good English skills. Rotational shifts are required, with a fixed-term contract of 6 months,...
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Barcelona, España Cross Border Talents A tiempo completoJob Title: Urgent Part-Time Dutch-Speaking Customer Service Representative Location: Barcelona, Spain (On-site)Start Date: ASAP About the Role:Cross Border Talents is urgently hiring a Dutch-speaking Customer Service Representative for a part-time position with a world-renowned fashion brand in vibrant Barcelona. If you`re fluent in Dutch and English, this...
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Customer Support Representative with Dutch
hace 6 días
Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo**In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office.** If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match! **Position**:...
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Barcelona, España Cross Border Talents A tiempo completoOverview¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto.Dutch-speaking Customer Support Representative, BarcelonaResponsibilitiesManage incoming customer inquiries through phone, email, chat, and automated alerts, addressing...
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Urgent Part-Time Dutch-Speaking Customer Service RepresentativeLocation: Barcelona, Spain (On-site)Start Date: ASAPAbout the Role:Cross Border Talents is urgently hiring a Dutch-speaking Customer Service Representative for a part-time position with a world-renowned fashion brand in vibrant Barcelona. If you`re fluent in Dutch and English, this...
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Barcelona, España Cross Border Talents A tiempo completoJob Title: Urgent Hiring: Dutch-Speaking Customer Service Representative Location: Barcelona, Spain (On-site)Start Date: ASAP About Cross Border Talents:Cross Border Talents is a leading recruitment agency that connects top-tier talent with global companies, specializing in matching multilingual professionals with international roles. We are currently...
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Dutch-Speaking Customer Support in Athens
hace 5 días
Barcelona, España Essence Coaching Group A tiempo completoA global coaching organization is looking for a Dutch Speaking Customer Service Representative to join their team in Athens. The ideal candidate will assist users with booking inquiries and ensure excellent service across all channels. Required skills include fluent Dutch (C1/C2) and a good level of English, along with strong communication and...
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Urgent Hiring: Dutch-Speaking Customer Service RepresentativeLocation: Barcelona, Spain (On-site)Start Date: ASAPAbout Cross Border Talents:Cross Border Talents is a leading recruitment agency that connects top-tier talent with global companies, specializing in matching multilingual professionals with international roles. We are currently...
