Customer Support Representative with Dutch
hace 1 semana
**In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office.** If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match
**Position**: Customer Support Representative
**Location**: Barcelona, Spain
**Employment Type**: Full-time
**Work Model**: On-site
**What You’ll Do**:
- **Record & Track**: Document all call details in the call management system, delivering timely responses and resolutions in line with SLAs.
- **Product Knowledge**: Stay informed about services and products, particularly those tailored to specific customer needs.
- **Escalate & Collaborate**: Identify potential service issues and escalate to senior team members, while actively collaborating with colleagues on projects.
- **Maintain Service Standards**: Adhere to all project processes and SLAs, providing coverage for teammates as needed.
- **Team Engagement**: Join regular team meetings, manage administrative responsibilities, and support the team’s overall performance.
- **Continuous Improvement**: Engage in additional tasks as assigned, always aiming to enhance service quality and customer satisfaction.
**What You Bring**:
- **Language Proficiency**: Native or fluent Dutch, with English proficiency at a B2 level or higher.
- **Customer Service Experience**: At least one year in a customer service role, preferably with a technical support background.
- **Technical Knowledge**: Familiarity with signal path connectivity, wireless networking, and AV products.
- **Problem-Solving Skills**: Strong listening skills and an ability to understand and resolve customer needs efficiently.
- **Ownership & Accountability**: Capability to take full ownership of calls, resolving or escalating them as needed.
**Why Join Us**:
- **Competitive Package**: Excellent remuneration based on experience, skills, and performance.
- **Work-Life Balance**: Enjoy a consistent Monday-to-Friday schedule, 09:00 AM to 06:00 PM.
- **Paid Time Off**: 23 working days of annual leave to recharge and explore.
- **Supportive Environment**: Join a creative, friendly team with a positive atmosphere.
- **Career Development**: Access guidance, tools, and resources to help you grow professionally.
Step into a role where you can make a meaningful impact, learn, and thrive in the heart of Barcelona #CustomerSupport #DutchSpeaking #Barcelona
-
Customer Service Representative With Dutch
hace 1 semana
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer...
-
Customer Service Representative with Dutch
hace 2 semanas
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer...
-
Customer Service Representative with Dutch
hace 2 semanas
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer...
-
Customer Service Representative with Dutch
hace 1 semana
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...
-
Customer Service Representative with Dutch
hace 2 semanas
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...
-
Customer Service Representative with Dutch
hace 2 semanas
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...
-
Dutch-speaking Customer Support Representative, Barcelona
hace 4 semanas
Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...
-
Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...
-
Customer Service Representative with Dutch
hace 5 días
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. ¿No sabe...
-
Customer Service Representative with Dutch
hace 2 semanas
Barcelona, España Cielo Talent A tiempo completoWe are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. ¿No sabe...
