Software Support Specialist
hace 3 días
Who we are.Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.We are Bystronic, a global technology company in the metal industry.We are looking for people who support us in creating innovative solutions that drive our business forward.Our focus is on automating the complete material and data flow across the laser cutting and bending value chain.In a nutshellOn our journey to become the benchmark in software engineering for the sheet metal industry, we are seeking a Software Support Specialist.What drives this departmentAn environment where teamwork, generosity, and ambition play a key role in developing systems capable of providing agility and acceleration to industrial manufacturing.What you will doAs a part of the Software Support team, you will work cooperating closely with other support teams performing the following tasks:Provide junior technical customer support for CAD/CAM, MES, and data analytics applications used in sheet metal processing.Diagnose and resolve software issues reported by customers via phone, email, or ticketing system.Escalate complex issues to 2nd level support team, internal development or engineering teams, ensuring clear documentation.Install, configure, and update software applications on customer systems.Cooperate with technology support teams to diagnose and resolve issues related to our advanced manufacturing systems.Provide remote or on‑site training when required.What you need to succeedTechnical background: Computer Science, Industrial / Mechanical / Telecommunication Engineering or similar technical background.1+ years’ experience in software support or technical customer service.Proficiency in English.Dutch knowledge is a plus.Problem‑solving mindset and strong analytical ability.Excellent communication skills and customer‑oriented attitude.Experience with CAD/CAM software, MES and ERP applications.When needed, travel to subsidiaries or customer on-site locations to lead and direct upgrades, training, meetings and presentations.What’s in it for youPermanent contract.The opportunity to create a real impact on the sheet metal industry businesses facing complex scenarios and solving critical problem-space.Multidisciplinary teams with a variety of skills, perspectives, and backgrounds working in small tribes using agile methodologies.Individual learning & development programs, including language courses, Microsoft certifications, and participation in technical conferences .Salary and benefits aligned with the market and your experience .Hybrid work model.People power our purposeImagine working in an environment that helps take the company to the next level, where your passion, values, and skills truly matter.At Bystronic, this can become your reality.Our people are the advantage that fuels and sustains our ambitions and long-term success.Together, we have created a culture where employees are at the center, inspiring us to make decisions that best serve and align with our purpose.As much as we are a technology-driven business, real change is driven by people. xiphteb Interested?Does this versatile challenge appeal to you? Then we look forward to meeting you You can submit your application at
-
L2 T Support Specialist
hace 3 semanas
Madrid, España Ubique Systems A tiempo completoL2 IT Support Specialist Madrid Spain 6-9 Month contract Onsite Essential Duties and Responsibilities: • Level 2 support for all hardware and software related problems including troubleshooting and resolution. • Monitor and process tickets / incidents. • Act as central point of contact as part of end user support. • Install, configure,...
-
Specialist Support Officer
hace 3 semanas
Madrid, España Ethypharm A tiempo completoThe Technical Support Specialist will ensure efficient and effective operation of all IT and Telephony related hardware, software and infrastructure across a site or collection of sites. Provide hands and eyes support and global project implementation activity ensuring local infrastructure delivers to business expectations (SLA) whilst remaining fully...
-
L2 T Support Specialist
hace 3 semanas
Madrid, España Ubique Systems A tiempo completoL2 IT Support Specialist Madrid Spain 6-9 Month contract OnsiteEssential Duties and Responsibilities: • Level 2 support for all hardware andsoftware related problems including troubleshooting and resolution. •Monitor and process tickets / incidents. • Act as central point of contact as part of end user support. •Install, configure, administrate, and...
-
Technical Support Specialist
hace 2 días
Madrid, España Destinus A tiempo completoAbout the RoleImagine stepping into the frontline of Destinus everyday operations where you become the go‑to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. From computers...
-
Contract Software Support Specialist
hace 6 días
Madrid, España CBRE Group, Inc. A tiempo completoA global real estate services firm is seeking an individual to provide support and technical assistance for various accounting software applications. The role involves responding to user requests, resolving basic software issues, performing data compliance reviews, and supporting client projects. Ideal candidates will excel in addressing inquiries and aiding...
-
Contract Software Support Specialist
hace 4 días
Madrid, España CBRE Group, Inc. A tiempo completoA global real estate services firm is seeking an individual to provide support and technical assistance for various accounting software applications. The role involves responding to user requests, resolving basic software issues, performing data compliance reviews, and supporting client projects. Ideal candidates will excel in addressing inquiries and aiding...
-
Contract Software Support Specialist
hace 4 días
Madrid, España CBRE Group, Inc. A tiempo completoA global real estate services firm is seeking an individual to provide support and technical assistance for various accounting software applications. The role involves responding to user requests, resolving basic software issues, performing data compliance reviews, and supporting client projects. Ideal candidates will excel in addressing inquiries and aiding...
-
Contract Software Support Specialist
hace 6 días
Madrid, España CBRE Group, Inc. A tiempo completoA global real estate services firm is seeking an individual to provide support and technical assistance for various accounting software applications.¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura.The role involves responding to user requests, resolving basic software issues,...
-
Technical Support Specialist
hace 2 semanas
Madrid, España Destinus A tiempo completoAbout the role Imagine stepping into the frontline of Destinus everyday operations where you become the go to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. From computers...
-
Technical Support Specialist
hace 16 horas
madrid, España Destinus A tiempo completoAbout the Role Imagine stepping into the frontline of Destinus everyday operations where you become the go‑to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. From computers...
