Revenue Operations Leader

Reporting Manager:CROLocation:Remote (US or Europe)About Nivoda At Nivoda, we’re reimagining how the world buys and sells jewelry. Our global marketplace connects retailers and suppliers across diamonds, gemstones, and finished jewelry - already powering over $300M in annual transactions and scaling fast toward our billion-dollar vision.We’re bringing tech, data, and automation to an $350B industry that’s barely scratched the surface of digital transformation. Think of us as Faire, meets Shopify but for the jewelry world – an industry that is higher margin and further behind in the tech arena. Read more on our recent $51M Series C funding here.The result? Explosive growth, massive opportunity - powered by a team that makes it happen. Revenue Operations is at the heart of that engine driving scalable, data-driven growth.About the Role We’re looking for a hands-on Revenue Operations Leader - someone who loves turning chaos into clarity, automating the boring stuff, and watching the numbers move because of what they built.This is an execution-first role for someone who thrives on ownership and impact. You’ll own the systems, automations, and data flows that power how we find, score, route, and close deals - and how we scale that process across the world. You will truly have the autonomy and space to make things happen.If you geek out on growth mechanics, automation tools, and building high-performance revenue engines, you’ll fit right in.What You’ll DoBuild the Lead EngineOwn the process of finding and enriching high-quality leads - designing scalable, data-informed ways to grow our pipeline.Manage scoring, enrichment, and territory logicRoute leads to AE’s and SDR’s automatically in Salesforce & Gong.Maintain structured, high-quality data across every sourceSet up smart alerts and workflows that surface opportunities in real timeYour impact:Consistent flow of qualified leads to the right reps, with clean data and measurable lift in conversion.Optimise the FunnelDefine and monitor every stage of the sales funnel fromSpot leaks or slowdowns before they cost us revenueBuild dashboards that give instant visibility into funnel healthDesign and run experiments to not only boost conversion and first purchases, but also forecast and grow customer lifetime valueAutomate alerts for deal slippage or inactivityYour impact:A predictable, visible funnel that improves week over week.Turn Data Into DecisionsCreate connected dashboards that reveal what’s working, and what’s not, across acquisition, conversion, retention, and reactivationTrack core metrics like First Purchase rate, ARPU, retention, and paybackAutomate summaries and insights for leadership in Slack or dashboards so every team - from Revenue to Finance - can act fast and stay alignedYour impact:Actionable insights that shape GTM and company decisions.Scale Systems & AutomationOwn and optimise Salesforce, Clay, Gong, ThoughtSpot, 11x, and moreAutomate lead enrichment, routing, and follow-ups end-to-endCreate new workflows that eliminate manual workCollaborate with Product & Engineering to surface customer insights influencing the roadmap and future product decisionsYour impact:Seamless, self-scaling systems that power global growth.Enable Sales Through Smart SystemsChampion new tools and training that improve sales productivity, backed by real time feedback from the teamSimplify workflows and ensure every tool, template and process helps reps close faster and with higher qualityYour impact:A sales org that’s fast, focused, and friction-free.Who You Are6-10 years in Revenue, Growth, or Sales OperationsFluent in Salesforce, Clay, Gong and automation tools (e.g. Zapier/Make.com).AI-first mindset - you actively use and experiment with AI tools to automate, analyse, and accelerate workData-savvy - comfortable building your own dashboards and queriesBias toward execution - you build, test, and iterate without waiting for perfectionCurious, systems-minded, and love making things run smoother every dayWhat Success Looks LikeLeads are enriched, scored, and routed in minutes - not hoursFunnel performance and visibility improve across regionsConversion rates climb thanks to smarter targeting and automationWeekly dashboards become the go-to source of truth for the businessSales, Marketing, and Finance stay perfectly aligned on the numbersWhy NivodaJoin a hyper-growth company transforming an $350B global industryCollaborate closely with the CRO, CEO, and VP Sales on core GTM systemsRemote, flexible environment with high-performance cultureCompetitive pay and performance-based bonuses tied to real business resultsThis is a role for someone who loves building the systems behind the growth - the kind of person who sees inefficiency and can’t help but automate it.If you’re excited by fast-moving environments, meaningful impact, and the chance to build the revenue engine of a global marketplace, we’d love to meet you.#J-18808-Ljbffr