Head of CRM

hace 2 días


Madrid, España Medier Agency A tiempo completo

We’re a high-growth, multi-brand organization operating across multiple markets in the world. To take our engagement and retention to the next level, we’re looking for aHead of CRM . This is a strategic and operational leadership role with a clear focus on data, process, and team enablement. If you're a results-oriented leader who builds structure, drives performance, and empowers teams through data, this is the role for. Data-Led Strategy:Use data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated. Promotional management:Excel in alignment, planning and deployment of complex promotional calendars with hundreds of events across multiple markets. Empowerment Through Data:Build frameworks and training to enable teams to self-serve, act on insights, and operate with confidence. Leadership & Coaching:Manage and develop a high-performing CRM team, fostering a culture of ownership, collaboration, and continuous improvement. Operational Excellence:Streamline CRM workflows, define best-in-class processes, and introduce scalable automation to reduce friction and increase output quality. Cross-Functional Collaboration:Align closely with BI and other CRM teams to ensure a synchronized approach to customer engagement. CRM Expertise:5-7+ years of CRM experience, with a strong focus on global .com markets and high-volume player databases. Data Fluency:Advanced understanding of CRM metrics, segmentation, predictive modeling, A/B testing, and performance analytics. Enablement Mindset:Proven track record of building frameworks that help others act on data independently. Leadership Experience:Demonstrated success in leading teams large geographically spread teams of 20+ people, developing talent, and setting a vision others want to follow. Agility & Ownership:Proactive, hands-on, and accountable, with a bias for action and a clear drive for continuous improvement. Strong Communicator:Able to clearly articulate strategies, insights, and decisions to technical and non-technical audiences alike. Efficiency-Driven:Experience in process design and scalable CRM operating models.#J-18808-Ljbffr


  • Head of crm

    hace 2 días


    Madrid, España BettingJobs A tiempo completo

    Betting Jobs is currently recruiting for a leading i Gaming supplier. This client is looking to hire a Head of CRM to join their team based in Valencia. Key Responsibilities:Use data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated. Excel in alignment, planning and deployment of...

  • Head of Sport CRM

    hace 2 días


    Madrid, España BettingJobs A tiempo completo

    BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a Head of Sport CRM to join their team based in Valencia.Responsibilities- Own and lead the overall CRM strategy across 50+ sports-related projects, ensuring consistency, scalability, and impact across multiple sports verticals. - Build, manage, mentor, and...

  • Head of CRM

    hace 5 días


    Madrid, Madrid, España Selecta Digital A tiempo completo

    Estamos buscando unHead of CRM & Member Lifecycle Empresa internacional del sector wellness, lujo y salud sigue creciendo Y desde Selecta Digital estamos ayudándole a promover el mejor talento para su equipo.Rol:Serás responsable del ciclo completo desde awareness, adquisición, onboarding, engagement , retención , reactivación, crecimiento de la...

  • Head of CRM Development

    hace 1 semana


    Madrid, España Awin A tiempo completo

    **Purpose of Position**: The Global Business Operations team drives the implementation and adoption of the CRM platform at Awin for customer facing teams, empowering them to be more efficient and to provide better services for Awin clients. The Head of CRM Development is an essential part of Awin's Global Business Operations team reporting to the Head of...

  • Head of CRM

    hace 2 días


    Madrid, España BettingJobs A tiempo completo

    BettingJobsis currently recruiting for a leading iGaming supplier. This client is looking to hire aHead of CRMto join their team based inValencia . Key ResponsibilitiesUse data as your north star, ensuring all decisions, promotions, and campaign structures are insight-driven and performance-validated. Excel in alignment, planning and deployment of complex...

  • Head of Growth

    hace 6 días


    Madrid, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Growth to drive and consolidate our business growth.**: **With direct reporting to our...

  • Head of Growth

    hace 1 semana


    Madrid, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Head of Growth to drive and consolidate our business growth.**: **With direct reporting to our...

  • Head of Technology

    hace 2 días


    Madrid, España Q-tech A tiempo completo

    Overview Desde Q-tech estamos colaborando con una empresa multinacional del sector industrial B2B, situada en el Vallès Occidental y actualmente inmersa en un proceso de modernización tecnológica, para incorporar a su próximo / a Head of Technology.Se trata de una posición clave dentro del área de IT, con impacto directo en la transformación digital y...

  • Head of Technology

    hace 2 días


    Madrid, España Q-tech A tiempo completo

    OverviewDesde Q-tech estamos colaborando con una empresa multinacional del sector industrial B2B, situada en el Vallès Occidental y actualmente inmersa en un proceso de modernización tecnológica, para incorporar a su próximo / a Head of Technology. Se trata de una posición clave dentro del área de IT, con impacto directo en la transformación digital y...

  • Head of Technology

    hace 5 horas


    Madrid, España Q-tech A tiempo completo

    Overview Desde Q-tech estamos colaborando con una empresa multinacional del sector industrial B2B, situada en el Vallès Occidental y actualmente inmersa en un proceso de modernización tecnológica, para incorporar a su próximo / a Head of Technology.Se trata de una posición clave dentro del área de IT, con impacto directo en la transformación digital y...