Functional Support Analyst

hace 3 días


Madrid, España iMedhas Consulting Services A tiempo completo

Job Responsibilities / Role:Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. · Provide 1st and 2nd line eTrading support, including incident management and resolution. · Support trading products such as Bonds (Credit/Govies), Inflation linked, and Swaps. · Manage user requests and resolve incidents in collaboration with team members, Service Managers, and relevant Development & Platform teams. · Offer functional and technical assistance to users. · Participate in problem management with Development & Platform teams to address recurring system issues. · Document incidents/requests and develop the knowledge database. · Proactively monitor application integrity and performance, conduct morning health-checks, and post-deployment monitoring. · Assist in the application lifecycle, including project completion, testing, and resource tracking. · Remain involved throughout the analysis and development process to provide early feedback on usability and functionality of the feature being developed.Skills Required: • Strong understanding of financial markets and products, particularly Fixed Income (FI). · Experience with ION Marketview Platform and TOMS. • Proven background in IT for capital markets and electronic trading workflows (D2D and D2C). • Extensive experience providing technical support for Fixed Income Desks within an Investment Bank. • Capable of working in a fast-paced, high-pressure environment supporting mission-critical applications. xiphteb • Excellent client focus, analytical, problem-solving skills, and ability to handle pressure.


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