Partner Success Manager
hace 2 semanas
Who We Are Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset. The role The Partner Success Manager plays a key role in Spoki’s partner network. This is not just about maintaining existing relationships; it’s about having a clear overview, understanding partners’ strategic needs, and turning them into concrete actions. You will be the main point of contact, support platform adoption, and contribute to initiatives for shared growth. What you will do: Proactively manage your assigned partner portfolio, ensuring strong and lasting relationships. Plan and conduct onboarding and training sessions, guiding partners toward optimal use of the Spoki platform. Monitor partner performance continuously, identifying growth opportunities, potential issues, and developing actionable improvement plans. Collaborate with internal teams (sales, marketing, product) to align strategies and maximize co-selling and joint growth opportunities. Provide operational, consultative, and strategic support to help partners solve problems and optimize processes. Keep partners updated on new platform features, best practices, and Spoki initiatives. Participate in the development and implementation of programs and tools to improve the partner experience and foster mutual growth. Collect feedback from partners and share it with the product team to contribute to platform evolution. Requirements: Fluent in Italian and English (spoken and written), Spanish is a plus. 3–7 years of experience in partner success, customer success, account management, or similar roles, preferably in SaaS or tech environments. Ability to understand complex processes and translate them into actionable solutions. Excellent communication and interpersonal skills, with problem-solving mindset and empathy. Strategic vision combined with attention to detail and the ability to manage multiple priorities. Familiarity with CRM systems and digital platforms. Availability to work on-site in Barcelona and to travel for one week every two months to the headquarters in San Vito dei Normanni (BR)- Italy. Desired soft skills: Proactive and able to take initiative independently. Collaborative mindset and ability to build strong, lasting relationships. Ability to analyze partner data and feedback, turning insights into concrete actions. Flexibility and resilience in dynamic, evolving contexts. What we offer: A central role with real responsibility for the success of partners and the evolution of Spoki’s network. Professional growth in an innovative, dynamic, and fast-growing environment. Continuous training and access to advanced tools to perform at your best. Salary range: 3 gross annual, based on experience. Permanent and full-time contract. xcskxlj Company laptop.
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Partner Success Manager
hace 4 días
Barcelona, España Yokoy A tiempo completo**Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!** *** **After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and...
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Partner Success Manager
hace 6 días
Barcelona, España Spoki A tiempo completoWho We AreSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built...
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Partner Success Manager
hace 2 semanas
barcelona, España Spoki A tiempo completoWho We Are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built...
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Partner Success Manager
hace 2 semanas
Barcelona, España Spoki A tiempo completoWho We Are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built...
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Partner Success Manager
hace 1 semana
Barcelona, España Spoki A tiempo completoWho We Are Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide...
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Partner Success Manager
hace 2 días
Barcelona, España Snowfall A tiempo completoSnowfall’s cutting-edge platform, **Junction**, connects travellers with a vast network of partners, vendors, operators and resellers. As a Partner Success Manager, you will play a pivotal role in fostering strong relationships with our partners and ensuring their success We are seeking a highly motivated Partner Success Manager to be based in Spain. You...
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Partner Success Manager
hace 1 semana
Barcelona, España Spoki A tiempo completoWho We Are Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes. Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide...
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Partner Success Manager
hace 2 semanas
Barcelona, Barcelona, España Spoki A tiempo completoWho We AreSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built...
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DACH Partner Success
hace 3 días
Barcelona, España Factorial A tiempo completoA progressive HR software company in Barcelona is seeking a Partner Account Manager to manage partner relationships across the DACH region. You will be responsible for onboarding, supporting partners, and ensuring high satisfaction. The ideal candidate should be fluent in German and proficient in English, with 2+ years of experience in partner or account...
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Partner Success Manager — SaaS Growth
hace 3 días
Barcelona, España Jordan martorell s.l. A tiempo completoA dynamic tech company based in Barcelona is seeking a Partner Success Manager to enhance its partner network. This role focuses on proactively managing relationships, providing support for platform adoption, and ensuring mutual growth through strategic initiatives. The ideal candidate will have 3-7 years of experience in partner or customer success, strong...
