Assistance and Insurance Specialist – Travel Care
hace 3 semanas
Viking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles, passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages. We are now looking for a Assistance and Insurance Specialist for our Travel Care business. You will among other things: Train our staff in insurance conditions, travel insurance principles, as well as assistance processes and case handling (calls, tasks, cases, SLA’s and KPI’s) Supervise and run the daily operations Execute on quality processes in the daily operations, suggest improvements and complaints handling Function as a contact person towards certain customer and stakeholders, including insurance companies and corporate customers For the right candidates, we can offer to: Be a part of Viking, a company who have proudly assisted people for more than 75 years, and that is owned by the largest insurance company in the Nordics Get a central role in our fast-growing, new business area Travel Care Join our Nordic working culture with international atmosphere, in a modern office under the Spanish sun Have a competitive salary and benefits, and a relocation package - if you are moving to Spain You will fit right in at Viking if you: value good work ethics have strong teamwork skills excel in communication are comfortable working both individually and in a team being at ease with data and phone as work tools. are solution-oriented both with customers and colleagues are curious and eager to acquire new knowledge We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance.To succeed in this role: You are passionate about helping people You have a flair for insurance and can think like an insurance professional You are a good teacher and comfortable with giving feedback You have a structured approach, see solutions instead or problems, and get things done You have excellent prioritization and delegation skills You thrive in an environment of rapid and continuous change with many tasks at the same time Will You be our new colleague? We look forward to hearing from you Applications will be reviewed ongoing.
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Global Network Specialist
hace 7 días
Torrevieja, Alicante, España Viking Redningstjeneste A tiempo completoViking Travel Care is expanding and building up a new operation. In connection with this, we are looking for an experienced Network Specialist who has great knowledge of travel insurance assistance globally and who loves to support the operations with this knowledge.The Network Specialist will be an experienced member of the network team, who will actively...
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Danish-speaking Nurse in Spain
hace 4 días
Torrevieja, Alicante, España Viking Redningstjeneste A tiempo completoAre you a Registered Nurse and looking for a meaningful job in Spain?Viking Travel Care receives inquiries from customers with travel insurance, from anywhere in the world, who have experienced an incident, illness, or accident while traveling.We provide assistance in the Nordic languages, and right now we are looking for Danish-speaking nurses to strengthen...
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Facility Manager
hace 3 semanas
Torrevieja, España Viking A tiempo completoFacility ManagerWe are seeking a dedicated and experienced Facility Manager to join our team in Torrevieja. The ideal candidate will be responsible for ensuring our facilities are safe, efficient, and well-maintained, contributing to a productive work environment.About UsWe are an Emergency Assistance Centre for a Scandinavian insurance company, operating in...
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Customer service consultant – Estonian
hace 7 días
Torrevieja, España Viking A tiempo completoViking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Tallinn and in two locations in Spain: Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network of fully owned and franchise stations in Norway, Sweden, Denmark and...
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Customer Service Consultant – Estonian
hace 3 semanas
Torrevieja, España Viking A tiempo completoCustomer Service Consultant – Estonian & Nordic Language SpeakerJoin Viking and help us bring roadside safety to the Baltics!Viking is a leading provider of roadside assistance services in Norway, Sweden, Denmark, and Finland. We also support drivers across Europe through our international partner network. No matter where a breakdown occurs, we ensure...
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Promotor/a (Brand Ambassador)- Alicante
hace 2 semanas
Torrevieja, España Globe Travel Retail Spain A tiempo completo🌟 We're Hiring: Brand Ambassadors – Alicante: Benidorm+ Torrevieja areasAre you confident, passionate about sales, and fluent in English? This is your chance to shine in a vibrant, international environment!What’s the role about?As a Brand Ambassador, you’ll be the face of exciting global brand, delivering exceptional service and boosting sales in...
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Customer Consultant
hace 3 semanas
Torrevieja, España Viking A tiempo completoViking is now looking for customer-focused employees for their offices in Torrevieja! We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...
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Customer Consultant
hace 2 semanas
Torrevieja, España Viking A tiempo completoViking is now looking for customer-focused employees for their offices in Torrevieja! We are searching for those who work well independently and are passionate about delivering excellent service to our customers. Our customers may find themselves in vulnerable situations and it is important to us that they receive the right assistance. As a customer...
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Cost control Manager
hace 1 semana
Torrevieja, Alicante, España Viking A tiempo completoAbout VikingViking Assistance is a leading provider of roadside and travel assistance services in Norway, Sweden, Denmark and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable support for vehicles and passengers, no matter where a breakdown occurs.Role OverviewDo you already live...
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Torrevieja, España Cross Border Talents A tiempo completoRole: Solution Specialist (Dutch-speaking)Location: Malaga/Valencia, SpainEmployment Type: Full-time, permanentWork model: On-siteStart Date: as soon as you canRelocation bonus: yes We connect the world's leading brands with the cloud solutions that drive their growth. As a Dutch-speaking Solution Specialist in Spain, you will be the technical engine for...
