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This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Leica Microsystems, one ofDanaher’s15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.Shape the Future with UsAt Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions.With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.Learn about theDanaher Business Systemwhich makes everything possible.TheClinical Sales Specialist - Medical Applicationsis responsible for providing clinical and product expertise to our sales team, distribution partners and key stakeholder during the sales process.This position reports to the Market Development Manager EMEA Medical and is part of the Sales organization located in EMEA and will be fully remote to cover Iberia, Italy and South East EuropeIn this role, you will have the opportunity to: Effectively and strategically deliver best in class applications and support channel partners during project’s evaluation, demonstration of equipment and application training to ensure customer satisfaction. Provide advice during sales negotiations and Support Account Managers in building appropriate configurations and solutions that meet customer needs and Leica’s standards. Provide Application after-sales support by analyzing customer requests and addressing them to the relative departments and stakeholders (Service, Sales, Customer Service or Business Unit) as per the processes. Proactively follow-up on the post sales requirements ensuring that customer experience meets or exceeds Leica’s standards. Create product & application material to help the sales force to increase the confidence and knowledge on the products & application. Keep Account Managers up to date on Leica products, solutions, and applications by providing continuous training. Support the ideations and development programs to support and create new ways to succeed in the market sustainable. Support Launch phases of new products both in early phase (Beta Test) or along NPI (New Product Introduction) with PMCF phase activities. Collect customer feedback on new product requirements and/or future applications and provide consolidated information to the Product Managers.The essential requirements of the job include: Scientific Educational Background 3 years’ minimum experience in a technical support role for a healthcare company, providing application support on high range of complex products and services. Specific experience in Microsurgery and possibly in opthalmology is a plus. Comfortability and confidence in communicating to customers of various levels of technical and clinical knowledge Strong customer focus and demonstrated capacity to detect customer needs and find out appropriate solutionsIt would be a plus if you also possess previous experience in: demonstrating the clinical benefits of the Leica surgical portfolio. contributing to the development of training materials & content (slide deck, videos). planning and hosting products trainings and workshops. supporting sales teams in technical requirements related to product applications.Travel, Motor Vehicle Record & Physical/Environment Requirements:i Ability to travel 80% in Iberia, Italy, South East Europe Must have a valid driver’s license with an acceptable driving record Must be fluent in EnglishLeica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits atDanaher Benefits Info . At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visitwww.danaher.com .
