Deputy Boutique Manager

hace 4 semanas


Madrid, España TAG Heuer A tiempo completo

Job Profile:Deputy Boutique Manager Location:TAG Heuer – Las Rozas Village Address:Calle Juan Ramón Jiménez, 3, 28232 Las Rozas, Madrid, EspañaAt TAG Heuer and as a member of LVMH Watches & Jewellery division, you will have the opportunity to work with some the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.We encourage people of all backgrounds and abilities to apply. TAG Heuer is committed to equal opportunities, we foster and embrace diversity and inclusion within our teams. LVMH offer and support a variety of Employee Resource Groups including but not limited to:EllesVMH andLVMHPride . We promote and encourage building a community within your workplace, and with that a safe space for all.MAIN MISSIONS A TAG HEUER BOUTIQUE ASSISTANT MANAGER IS… …A PERFORMANCE-DRIVEN SALES EXPERT Plays anactive role on the sales floor , increasing boutique sales and achieving the objectives. Analyzesthe store’sretail performance KPIs(traffic, conversion, sales in volume and value, ASP, mix of sales…), identifiesbusiness opportunitiesand establishes360° action plansto tackle them. Staysupdatedon thewatch industryandlocal market competitive environment . … A TEAM LEADER Supports the boutique manager settingindividualandcollective objectives ,followingtheperformance , andrealizing reviewsof the team members. Shadowsandsupportsthe team members on the floor,provides immediate feedback ,develops themin theircurrent roles . Ensures team’smotivationandcohesionwhile promoting apositive, inclusiveandsupportive work environment . Support the process toIdentifiesandhiresnew team members. … A TAG HEUER AMBASSADOR Ensures anoutstanding serviceis offered to all visitors in store. EmbodiestheTag Heuer’s brand valuesandactsas apassionate Brand Ambassadorin and outside the boutique, especially at events. Ensuresthatgrooming ,attitudes , andVisual Merchandisingmeetluxury standardsandinternal guidelines. Proactively networksandconnectswithlocal people of influence. … A CLIENT DEVELOPMENT SPECIALIST Leads the team todevelop long-term relationshipswith clients. Supports the boutique managersettingandfollowing collectiveandindividual clienteling objectives(number of outreaches, appointments, sales from appointments…). Ensuresqualitativeclient data collectionandleveragesthedatato address clients in a personally relevant way, capitalizing on all opportunities to grow the business. Support theplanification of eventsin line with brand strategy and guidelines,coordination of all stakeholdersandassessmentoftheROI . … AN OPERATIONS EXCELLENCE SUPERVISOR Oversees theboutique operational processes , front and back, in line with internal guidelines: inventory, cash, security, store opening and closing, etc. Ensurescompliancewithinternal control policy . Supervises thestore expensesandmaintenance .PROFILE REQUIRED Management experience in a luxury retail environment Creative business driver ,results - oriented Excellentinterpersonal ,communicationandpresentation skills Inspirationalleader , able tocoachanddevelopahigh-performing team Client-centric mindset , focused on recruiting new clients and growing the active client base Agile manager , able tomulti-taskin afast-paced environmentandwork in various rolesdepending on business needsLANGUAGES Native or fluent in Spanish Fluent in English



  • Madrid, España TAG Heuer A tiempo completo

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