Account Manager

hace 3 semanas


Madrid, España Celanese A tiempo completo

This is a Home Office role based in Spain that will require significant travelling (75% at least including 10 days per month in Morocco)We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.Responsibilities:- Building and maintaining relationships to Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA - Manage customer performance through the establishment, communication and clarification of expectations - Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity - Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese - Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers - Develop and implement account plans, present, and successfully negotiate commercial offers - Progress business opportunities and achieve / exceed revenue budget and growth targets - Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer - Resolve customer issues, conflicts and define unmet needs - Provide information on the profitability and financial situation of key customers for credit risk assessment - Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio - Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office)Qualifications:- BSc/MSc degree in Technical / Scientific / Commercial education. - Native Arab speaker, fluent in Spanish, English and French. - Minimum 5 years of functional sales / business development / application engineering experience. - Experience in engineering plastics/polymers/TPE/TPV. - Experience in building and maintaining strong relationships with customers and key industry/market influencers. - Results oriented and strongly customer-focused. - Experience in driving development projects and accomplishing and exceeding defined objectives/goals. - Understand customer needs to develop solutions to grow business. - Solid commercial negotiation skills. - Coordinating work of global and regional teams; at ease with virtual working. - Proven track record in getting excellent results by exercising sales excellence & best practices - Self-starter, independent achiever and highly motivated. - Ability to interact at multiple levels in customer organizations, including senior management - Willingness to travel and prospect.



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